Storage Units at 8501 Rockville Rd in Indianapolis, IN 46234

Ease of renting unit was great, met with Nathan (I think) on Saturday and he explained where unit was, how to access and even went out with us to make sure code worked. Unit was clean and dry as expected!

Nathaniel, very helpful and very informative, pleasant. Thank you 😊

Nathan is very knowledgeable and helpful Thanks

customer service was excellant from Antje helped me with paperwork

Antje and Nate are 5* customers service

Natalin was a great help.. thank you so much!

Antje was very helpful.

Good staff having little trouble with gate but had fellow there keeping an eye on peoples property while gate was out of commission staff going extra steps to provide safety for your belongings

Site manager Nate Grady did and does a great Job. That is why I have returned for the third summer season. He just needs some help from the home office in upkeep of the facility. Potholes fixed and re-paint numbers and line markers in outdoor spaces.

The .manager gave me all the help that was needed. No problems. I finished up in person, and that process was the easiest. Online expected me to finish up there, but that wasn't necessary.

Fast and efficient

Everything went very well with renting my storage units.

Very well.

Very great service from the manager he not only did he take care of my storage he did it with kindness thankyou so much.

Very professional and Kind.

The office staff was phenomenal

Your office staff was Phenomenal

Excellent service and great management

Great help me right out

Easy

Very friendly office personnel, (I spoke with Nathan, and he was so sweet and funny, and clearly an asset to any company dealing with customer service) very easy to get set up into a nice quality unit, I highly recommend this location.

Used this facility for about a full year. Never had any issues. Nice staff and good location. Would use them again in the future.

Great place secure lots of video ams on site

This place is great and affordable.. Nate Is super cool and I fully recommend you check here first before you waste money anywhere else...

EXCELLENT SERVICE and Great price

EXCELLENT SERVICE and Great price 👍

Really friendly service! Did most of the business over the phone and was super simple. When we arrived just had to prove we had paid the insurance and had no issues at all. Nathan I believe was the name of the gentleman that helped us and he was great.

Nathan is awesome!

Everyone I dealt with was very friendly and helpful in the process.

Keep raising the price

Their employees seem nice enough

Convenient location and nice units, but I'm not impressed with the customer service. I've tried calling several times to upgrade my unit size and I always get told to call back and when I have I get no answer. Now I'm thinking about just getting a unit at a different location closer to my house.

Fantastic place for storage.Real good about payment reminders.Friendly staff.Great experience!

Wonderful

Great clean safe place to store your items. Also very nice owners, I appreciate them alot.

I showed up ten minutes before they closed. Instead of closing and telling me to come back tomorrow the manager brought me in, showed me some storage units and helped me get set up. He even gave me a free lock when I explained I was on a very tight budget. That goes beyond your average costumer service and I highly recommend this facility if you want friendly staff in a nice location.

Miss Jennifer was the best help to me and my family on getting our unit and was so polite I appreciate her help so much and secure cares help

Good storage place.

Jennifer was so generous to assist us as we moved from two units into one. Thank you Jennifer for your patience with us as we made this move!

Jennifer, Did a wonderful job and meeting my needs to finding a storage unit. She was so very nice. So helpful, answered every question. Made me feel good. She was so polite, friendly, helpful, kind and sweet. I will tell everyone to come here for their storage unit needs! Keep up the great work! Thanks! 2-17-18.

Jennifer is such a sweet and awesome person! The rental process was easier than I thought and Jennifer was so patient. No matter how many questions I had, she answered them. More businesses should have employees like Jennifer who genuinely care about the customers.. Thanks Jennifer!

Bethany was amazing and she helped me and made it easy to access my storage unit. Auto pay was amazing thanks Bethany :)

Rental process was very smooth. Clay was great to work with. He worked with me to make sure my storage needs were met and was very helpful in making the process easy and finding the best unit for my needs. He answered all of my questions and helped me to feel comfortable and that I have made the right choice in local storage facilities. This facility used to be owned by a different company and I almost didn't use them because I wasn't impressed with how the facility was run by the previous owners. Since SecurCare took over the property it is a big improvement and I like that there is now staff on site that can help you and answer questions. There appears to be very good security here.

Clay has always been willing to work with us when we are behind on our payments. He is very friendly and very trustworthy too.

Spacious storage rooms

The property manager, Clay, is very responsive when I call him. I believe he has given out his personal phone number to allow customers better access since the current leasing office is not on site and the onsite office is not yet completed. Unlike other properties where I was have to make multiple calls to get information, Clay has always returned calls within a few hours, if not immediately. The parking spots are not laid out very well for moving large trailers into them (limited turning/entry space.)I

Good security and pricing