NOW HIRING | APPLY ONLINE TODAY
Skip Navigation

Cookie list

COOKIE POLICY

Effective date: December 16, 2022

Like many other companies, National Storage Affiliates (“NSA,” “we,” “our,” or “us”) uses cookies and other tracking technologies (such as pixels and web beacons) (collectively, “Cookies”) when you visit our websites (“Sites”), and the services provided through our Sites (“Services”). This Cookie Policy explains how we use Cookies and how you can manage them. Please review our Privacy Policy to learn more about our privacy practices.

This Cookie Policy covers the following topics:

1. Cookies and Online Tracking Technologies We Use

2. How You Can Manage Cookies

3. How to Contact Us

1. Cookies and Online Tracking Technologies We Use

“Cookies” are small files of information that are stored by your web browser software on your computer hard drive, mobile or other devices (e.g., smartphones or tablets).

We may use the following types of Cookies:

Strictly Necessary Cookies

These Cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these Cookies, but some parts of the Sites will not then work. These Cookies do not store any personally identifiable information.

Performance Cookies

These Cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Sites. They help us to know which pages are the most and least popular and see how visitors move around the Sites. If you do not allow these Cookies we will not know when you have visited our Sites and will not be able to monitor its performance.

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses Cookies or other tracking technologies to help us analyze how users interact with the Site and Services, compile reports on their activity, and provide other services related to their activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt-out of tracking of analytics by Google, clickhere.

We may use Cookies and similar technologies third-party vendors provide to collect information on user behavior (e.g., screens and pages visited, buttons and links clicked, limited information entered, and user taps and mouse movements). This information enables us to monitor and improve the user experience.

Functional Cookies

These Cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these Cookies, then some or all of these Services may not function properly.

Targeting Cookies

These Cookies may be set through our Sites by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites. If you do not allow these Cookies, you will experience less targeted advertising.

Social Media Cookies

These Cookies are set by a range of social media services that we have added to the Sites to enable you to share our content with your friends and networks. They are capable of tracking your browser across other websites and building a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these Cookies, you may not be able to use or see these sharing tools.

Cookie List

For your reference, the following is a list of the specific cookies we use:

2. How You Can Manage Cookies

Your Preferences

If you wish to manage your Cookies, you can do so by clicking here.

Browser Settings

Cookies can be blocked by changing your Internet browser settings to refuse all or some Cookies. If you choose to block all Cookies (including essential Cookies) you may not be able to access all or parts of the Sites.

You can find out more about Cookies and how to manage them by visiting www.AllAboutCookies.org.

Platform Controls

You can opt out of Cookies set by specific entities following the instructions found at these links:

Advertising Industry Resources

You can understand which entities have currently enabled Cookies for your browser or mobile device and how to opt-out of some of those Cookies by accessing the Network Advertising Initiative’s website or the Digital Advertising Alliance’s website . For more information on mobile specific opt-out choices, visit the Network Advertising Initiative’s Mobile Choices website .

Please note that these opt-out mechanisms are specific to the device or browser on which they are exercised. Therefore, you will need to opt out on every browser and device that you use.

3. How to Contact Us

To contact us for questions or concerns about our privacy policies or practices please email us at customerservice@nsabrands.com .

California Employee Privacy Policy

Effective Date: January 1, 2023

National Storage Affiliates (“NSA,” “we,” “our,” or “us”) respects the privacy of our employee’s personal information.

Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act of 2020 (“CCPA”), we are required to provide California employees with a privacy policy that contains a comprehensive description of our online and offline practices regarding our collection, use, sale, sharing, and retention of their personal information as well as a description of the rights they have regarding their personal information. This Privacy Policy provides the information the CCPA requires as well as other useful information regarding our collection and use of personal information.

Please review this Privacy Policy carefully. From time to time, we may change this Privacy Policy. If we do, we will post an amended version on this webpage. You also may receive a copy by contacting us as described in the “How to Contact Us” section below.

This Privacy Policy covers the following topics:

1. Scope of Privacy Policy

2. Notice at Collection of Personal Information

3. Disclosure of Personal Information

4. Retention of Personal Information

5. Your Rights

6. How to Submit a Request to Know, Delete, and/or Correct

7. Our Process for Verifying a Request to Know, Delete, and/or Correct

8. Other Relevant Policies, Including Monitoring

9. Accessibility

10. How to Contact Us

 

 

1. Scope of Privacy Policy

When This Policy Applies

This Privacy Policy is intended solely for, and is applicable only to, current and former California employees. Where relevant, it also applies to job applicants, interns, agency workers, contractors, consultants, directors, and other individuals whose information we collect in connection with providing employment. For ease of reference, this Privacy Policy generally refers to employee data, but this does not indicate in any way that an individual is our employee.

When This Policy Does Not Apply

This Privacy Policy does not apply to individuals who are not California residents.

This Privacy Policy also does not apply to our collection and use of your personal information in a consumer or business-to-business capacity. For more information on our collection and use of your personal information in that capacity, including how we process opt-out preference signals, please see our online privacy policies. Our online privacy policy for our corporate website is available here (or at www.nationalstorageaffiliates.com/legal/privacy-policy) and our online privacy policies for our corporate brands operating in California are located here for our iStorage brand (or at www.istorage.com/privacy ), here for our SecurCare brand (or at www.securcareselfstorage.com/privacy ), here for our Northwest brand (or at www.nwselfstorage.com/privacy ), and here for NSA Brands (or at www.nsabrands.com/privacy ).

2. Notice at Collection of Personal Information

Personal Information We Collect

The CCPA defines “personal information” to mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. Personal information does not include publicly available, deidentified, or aggregated information or lawfully obtained, truthful information that is a matter of public concern. For purposes of this Privacy Policy, we will refer to this information as “Personal Information.”

We currently collect and, in the 12 months prior to the Effective Date of this Privacy Policy, have collected the following categories of Personal Information from employees:

  • Identifiers (name, alias, email address, postal address, Social Security number, driver’s license number, other types of state identification card numbers such as California ID Cards, passport number)
  • Unique personal identifiers (employee number, unique pseudonym, or user alias)
  • Signature
  • Telephone numbers
  • Bank account number

· Geolocation data (regional; city/state; precise (1,850 feet or less))

  • Medical/health information
  • Insurance policy number or subscriber identification number
  • Any unique identifier used by health insurer to identify employee
  • Education information
  • Professional or employment-related information (including employment history)
  • Biometric information (imagery of face)
  • Characteristics of protected classifications under California or federal law (race; color; sex/gender (including pregnancy, childbirth, breastfeeding and/or related medical conditions); age (40 and older); national or ethnic origin; disability (mental and physical, including HIV/AIDS, cancer, and genetic characteristics); citizenship or immigration status; genetic information; marital status; military or veteran status; status as a victim of domestic violence, assault, or stalking; and requests for family care leave, for leave for an employee’s own serious health condition, or for pregnancy disability leave)
  • Video information (CCTV video footage)
  • Voice recordings (call recordings and messages)
  • Contents of an employee’s mail, email, and text messages unless we are the intended recipient of the communication

Sources of Personal Information

We collect Personal Information directly from California residents and from our human resource information systems; payroll providers; background checks; recruiters; staffing companies; references; former employers; professional employer organizations; educational institutions; online providers (such as through LinkedIn and similar providers); government entities; other employees; business partners; benefits providers; medical providers; company bankers; claims handlers; authentication and single sign-on providers; internet service providers; data analytics providers; operating systems, platforms, or software; and social networks. We do not collect all categories of Personal Information from each source.

Purposes for Collection

We currently collect and have collected the above categories of Personal Information for all purposes of providing employment, including to:

  • Process payroll;
  • Enable recruiting services;
  • Request you complete applications and forms associated with your employment or prospective employment;
  • Consider you for potential employment;
  • Perform background checks and drug testing;
  • Verify your ability to work in this country;
  • Identify you as a veteran;
  • Process security clearances;
  • Perform diversity and inclusion initiatives, including data analysis, development, and deployment;
  • Perform company audits;
  • Request you acknowledge your agreement to certain company policies;
  • Administer our wellness program;
  • Administer and maintain benefits, including group health insurance, retirement accounts, employee compensation, and employee leave;
  • Administer and maintain employee recognition and rewards programs and platforms;
  • Contact individuals for emergency purposes;
  • Track time and attendance at work;
  • Manage workers’ compensation claims;
  • Manage your job-related performance;
  • Arrange business travel;
  • Facilitate remote work operations;
  • Investigate and handle disciplinary actions or termination;
  • Establish training and/or development requirements;
  • Detect or investigate lost/stolen equipment, fraud, or other types of wrongdoing;
  • Grant and monitor your access to secure company facilities and files;
  • Engage in corporate transactions requiring review of employee records and information, such as for evaluating potential mergers and acquisitions;
  • Review web traffic and events, monitor for virus attacks and web content, and determine bandwidth consumption;
  • Maintain commercial insurance policies and coverages, including for workers’ compensation and other liability insurance;
  • Maintain commercial licenses for enterprise applications and platforms;
  • Prevent the spread of illness and administer programs during a pandemic (e.g., COVID-19);
  • Perform call monitoring and surveillance (e.g., CCTV);
  • Comply with federal and state law;
  • Enforce our legal rights; and
  • Engage in other legitimate business purposes reasonably required for our day-to-day operations such as accounting, financial reporting, and business planning.

We also use your Personal Information for the purposes described in our Team Member Handbook for our field employees and our Corporate Team Member Handbook for our corporate employees as well as our Use of Communication and Computer Systems policy, Personal and Company-Provided Portable Communication Devices policy, and Use of Facilities, Equipment and Property policy.

3. Disclosure of Personal Information

The following table identifies the categories of Personal Information that we disclosed for a business purpose in the 12 months preceding the Effective Date of this Privacy Policy and, for each category, categories of recipients to whom we disclosed Personal Information.

Categories of Personal Information

Categories of Recipients

Personal identifiers (name; alias; email address; postal address; Social Security number; driver’s license number; other types of state identification card numbers; passport number; employee number, unique pseudonym, or user alias; signature; telephone numbers; bank account number; geolocation data; biometric information including imagery of face; video information (CCTV video footage); voice recordings (call recordings and messages); contents of an employee’s mail, email and text messages)

Human resource information systems; professional employer organizations; operating systems and platforms; customer relationship management systems; background check service providers; government or law enforcement entities; applicant and recruiter software; payroll/tax providers; expense management service providers; enterprise travel providers; data analytics providers; company bankers; authentication and single sign-on providers; security providers; mobile device management providers; accountants; lawyers; benefits providers; social networks; company insurers; communication service providers; consultants and other professional advisors

Medical and insurance information (insurance policy number or subscriber identification number; any unique identifier used by health insurer to identify employee)

Benefits providers; professional employer organizations; human resource information systems; company insurers; communication service providers; lawyers; government or law enforcement entities

Education, employment history, and related information

Applicant and recruiter software; professional employer organizations; human resource information systems; payroll/tax providers; background check service providers; benefits providers; lawyers; government or law enforcement entities

Characteristics of protected classifications under California or federal law (race; color; sex/gender (including pregnancy, childbirth, breastfeeding and/or related medical conditions); age (40 and older); national or ethnic origin; disability (mental and physical, including HIV/AIDS, cancer, and genetic characteristics); citizenship or immigration status; genetic information; marital status; military or veteran status; status as a victim of domestic violence, assault, or stalking; and requests for family care leave, for leave for an employee’s own serious health condition, or for pregnancy disability leave

Applicant and recruiter software; professional employer organizations; government or law enforcement entities; human resource information systems; benefits providers; payroll/tax providers; company insurers; background check service providers; lawyers

We disclosed Personal Information to the above categories of recipients for all of the business or commercial purposes identified in the above “Purposes for Collection” section.

We have not sold or shared Personal Information in the twelve (12) months preceding the Effective Date of this Privacy Policy. We do not knowingly collect, sell, or share the Personal Information of individuals under 16 years of age. We do not use Sensitive Personal Information for purposes other than those allowed by the CCPA and its regulations.

4. Retention of Personal Information

We retain your Personal Information for as long as necessary to fulfill the purposes for which we collect it, such as to provide you with services you have requested, and for the purpose of satisfying any legal, accounting, contractual, or reporting requirements that apply to us. Please contact us as described in the “How to Contact Us” section below for more information on our employee data retention.

5. Your Rights

If you are a California employee, you have the following rights with respect to your Personal Information:

(1) The right to know what Personal Information we have collected about you, including the categories of Personal Information, the categories of sources from which we collected Personal Information, the business or commercial purpose for collecting, selling, or sharing Personal Information (if applicable), the categories of third parties to whom we disclose Personal Information (if applicable), and the specific pieces of Personal Information we collected about you;

(2) The right to delete Personal Information that we collected from you, subject to certain exceptions;

(3) The right to correct inaccurate Personal Information that we maintain about you;

(4) If we sell or share Personal Information, the right to opt-out of the sale or sharing;

(5) If we use or disclose sensitive Personal Information for purposes other than those allowed by the CCPA and its regulations, the right to limit our use or disclosure; and

(6) The right not to receive discriminatory treatment by us for the exercise of privacy rights conferred by the CCPA.

6. How to Submit a Request to Know, Delete, and/or Correct

You may submit a request to know, delete, and/or correct through our interactive webform available here, or by calling us at 1-855-966-1392.

If you submit a request to delete online, we may ask you to confirm separately that you want your Personal Information deleted.

If you are submitting a request on behalf of a California employee, please submit the request through one of the designated methods discussed above. After submitting the request, we will require additional information to verify your authority to act on behalf of the California employee.

In addition to the CCPA rights discussed above, California law provides current and former employees with the right to request certain information relating to their employment, such as the right to access their personnel file and payroll records. Because these requests are governed by laws that contain different requirements than the CCPA, we handle such requests separately from CCPA requests. If you would like to make such a request, please contact our People Operations team.

If you would like to update your personal information, such as to notify us of a change of name or address, or if you have questions about your employment, please contact our People Operations team.

7. Our Process for Verifying a Request to Know, Delete, and/or Correct

We will comply with your request upon verification of your identity and, to the extent applicable, the identity of the California employee on whose behalf you are making such request. We will verify your identity either to a “reasonable degree of certainty” or a “reasonably high degree of certainty” depending on the sensitivity of the Personal Information and the risk of harm to you by unauthorized disclosure, deletion, or correction as applicable.

For requests to access categories of Personal Information and for requests to delete or correct Personal Information that is not sensitive and does not pose a risk of harm by unauthorized deletion or correction, we will verify your identity to a “reasonable degree of certainty” by verifying at least two data points that you previously provided to us and which we have determined to be reliable for the purpose of verifying identities.

For requests to access specific pieces of Personal Information or for requests to delete or correct Personal Information that is sensitive and poses a risk of harm by unauthorized deletion or correction, we will verify your identity to a “reasonably high degree of certainty” by verifying at least three pieces of Personal Information previously provided to us and which we have determined to be reliable for the purpose of verifying identities. In addition, you will be required to submit a signed declaration under penalty of perjury stating that you are the individual whose Personal Information is being requested.

8. Other Relevant Policies, Including Monitoring

When we hire you, we provide you with other policies and procedures that govern your use of our offices, networks, computers, and other devices. We have the right to monitor your use of our offices and electronic resources in accordance with those policies and procedures.

For more information, please read our Team Member Handbook for our field employees and our Corporate Team Member Handbook for our corporate employees, our Use of Communication and Computer Systems policy, our Personal and Company-Provided Portable Communication Devices policy, and our Use of Facilities, Equipment and Property policy. You can find copies of these policies at the People Operations Sharepoint site for corporate employees, on the Moments platform for our field employees, or by contacting our People Operations team.

9. Accessibility

We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you wish to access this Privacy Policy in an alternative format, please contact us as described below.

10. How to Contact Us

To contact us for questions or concerns about our employee privacy policies or practices please contact our Director of People Operations.