SecurCare Self Storage - Storage Units on 4115 Heiney Road

Billy was very helpful in choosing the right unit. Very clean and many options.

Many thanks to Billy for helping me make sure my unit is secure! He was professional and very kind to me on the phone. I'm glad we chose this location. Thanks again Billy!!

Julie and Dawn were very helpful. The best customer service I’ve had in a long time.

Billy was help and quick to get me my unit. Answered all my questions.

Great service and clean facility and the office was a great help

Great company to work for.

He helped find what he needed quick

All of the staff that I dealt with was very helpful and polite.

Very friendly staff , Melissa and Daisy are amazing. I needed a new lock and they took care of me

Melissa was very knowledgeable. She was kind and compassionate. Will request her each time now 😊

Amazing customer service

Scott was a great help… fast and courteous service

Earlier today I spoke with Melissa, and she did a great job. She took the time to call, and let me know that my storage unit was not secure. Melissa then gave me options on how to secure the unit, and when I wanted it secured. Thank you Melissa for being a concerned manager who truly cares for her clients.

Excellent service all the way around .

Scott was very friendly and helped a lot getting my unit. I would highly recommend SecurCare self storage. Clean atmosphere and friendly staff

Scott was a very nice happy gentlemen who helped me right away and got everything taken care of. Great place.

Julie is amazing and helped us through the process of our new rental. We truly had a wonderful experience with her and it was the best customer service experience we have ever had. Keep her around

Julie got me right in to a storage i was wanting. I recommend this place, go check them out.

Julie helped me today and was very professional and courteous! Julie made the process quick and easy. Thank you SecurCare!

Julie and Zach were very helpful in resolving my issue with what I thought was a bad lock. They explained that due to my late payment I had been over-locked. Now that I understand the situation, resolving the issue was easy.

Awesome custmer Service! Julio and zack were very helpful!

Julie was awesome...

Great place with great security. This is the place to store. After a very bad experience at Public Storage I would recommend everyone to come to SecurCare. They are great!!

My fiancé has had storage here for 3 years. The recent office lady, Julie… I believe, has been so helpful and kind. I highly recommend this facility if you like a friendly lady and truly secure storage !

Awesome service 👏

Julie was very nice and helpful

Julie has been wonderful employee and a great help to us

I gave them 4 stars at this point because I haven't actually moved in yet. But when I went in to get my unit the girl was really nice and helpful

Dawn was great very helpful

Excellent customer service! Dawn was incredibly helpful, empathetic to our plight, and kept with us until we had ourselves figured out. Thank you!

Really nice place get storage very friendly

Julie, I stopped by here close to home had excellent customer service was on my way to another unit to get it and she completely changed my mind. You don’t have to

They took care of me. I need to rent three units and they took care. I would recommend them to anybody and everybody in the pricing is not a gouging price it is fair and unlike some of the other storage companies

Te’Aundra was amazing precise and absolutely a joy to be around would recommend her and her store to everyone I know

Good and quick

Convenience, closer to my home and decent pricing.

It’s a nice big clean storage. Don’t like that there is no light inside of the storage.

It's ok if you can get people to answer the phone. If you don't mind mice getting into ur stuff I would recommend putting bait in ur units.

The office at the facility was not manned at the posted open hours. The "open" sign was flashing but nobody was there. The sign on the inner office door said they would return at 10. The self-help kiosk was not that user-friendly. I finally called command central and that person completed my lease application and sent me the unit number and gate code. Once in, the facility is clean and acceptable.

Very clean

The rental was easy and I did everything online. The reason I gave it 4 stars instead of 5, is there is absolutely nothing on their website that says the only locks are cylinder locks which you must buy from them at $17.64. Not a big deal or even expensive, I just wish they would have stated that fact. Other than that, it seems like an ok place and is the closest to my home and the guy who was the manager the day I moved everything was pretty cool.

The lady that work there so nice

I just rented a storage unit last month so far its going well.

Great service

Great people wonderful management.

Jen did a great job making the experience good.

Getting a unit was pretty easy over the phone. However the primary email address was incorrect and nothing was mentioned about needing to purchase a cylinder lock. Luckily some was in the office I could talk to and buy one from. Wish this was mentioned over the phone before I purchased a $20 lock that now I have no use for.

Awesome manager "jenn" she's very friendly and professional.

Miss Jenn is amazing

Happy renter

I've had my belongings at this facility for awhile now and I just got a second unit. I've never had problems with this facility. The only negative thing is them raising my storage fees.

The site manager was very attentive and helpful.

Nice place. Good clean storage units

Awesome service, wonderful staff

So far so good the staff is extremely nice

They did a GREAT JOB getting me in on a short time line. And GREAT PRICES TOO!!

Clean facilities, easy secured access and exit.

Jen is a very lovely person and professional the storage units are clean and never had a problem with them

Great management and location.. well kept property year around...

Good prices, very clean and nice staff

Very helpful. Suggested options to help me get into a storage unit the best and cheapest way possible. Very friendly.

The staff is amazing!!! So helpful and Polite. Easy to talk to and get along with!!! I wont store my stuff at any other Facility!!! SecurCare Self Storage is the only storage I will ever have!!! I have told many friends bout SecurCare also!!! Thank you for all your help. Loyal Customer, Angela

Very clean and spacious storage. If you want to stack to the ceiling, this place has enormous space above the regular storage, not just a little eight foot ceiling. Ceiling gradually gets higher and probably reaches 20 ft. This is where I’m going if I ever need storage again. The employee who works there was always super nice and willing to help with your needs, great customer service.

They are real clean an cheap to rent

They lady in the office was very nice. Only problem I had was I paid for a 10x 15 unit and my son measured it because it looked small and it was not 10x15. I was gave a $10 discount

Secure and great workers

It's a secure place good

Most cameras removed. No camera's on back where needed most.

Great price. Very clean. Nice staff.

Nice place

Cheap prices and 24 hour access.

Helped my sister out by putting storage there & the place looks good & clean.

It was a fairly good place to go store your things if need be and it was super clean, and I would tell everyone to go here.

I had the BEST experience with SecurCare! Brittney was such an amazing help with getting me through the entire process. I was a complete mess! But she remained very professional and friendly! Thank you for being the first step back to a solid foundation!!

Friendly staff. Seems kinda expensive for storage units. But clean and secure.

Friendly staff very helpful if I need a storage unit I always go here

Our experience honestly speaking was GREAT!!! The day we went in to rent our unit they were in the middle of an office move. Although it was apparent their situation was not ideal regarding phone, computer and internet service issues the staff was extremely pleasant, patient and apologetic for the circumstances. I don't think anyone could beat their hospitality or their deals! We rented a 10x20 & recieved free truck rental we saved over $100! Thank you Kentucky Ave. Storage for such great service moving is stressful your staffs friendliness helped make it a little easier!

This is the most professional, clean, and efficient storage facility of any I have had an experience with. It is very convenient. Everyone I had contact was friendly, understood the service they provide, and quite compassionate in a difficult situation for me. I would recommend them to anyone needing their services.

Great place!! Never have to worry about my stuff being in storage. No problems with online payments, or with staff. Staff is very friendly, outgoing, and very helpful with anything I ask about. Prices are reasonable, security is adequate, convenient location, all in all a great place!!!

We have been with Kentucky Avenue storage for 3 years and we have been so happy.The staff is excellent and has excellent customer service skills. If you're looking for a place that's well maintained and cares about your items as much as you do and takes the time to show that, this is the place for you.

Kentucky Avenue Storage is a great place to store your things. We have been with them for 3 years and they have always been great in customer service and they bend over backwards to help anyway they can because they know that moving, etc. is stressful enough without having the hassle of trying to find the right place to put your things. The place is well taken care of, its always clean and well maintained.