Storage Units at 8270 N Michigan Rd in Indianapolis, IN 46268

Greg was very helpful and understanding when it came to solving our problem! Thank you again!

Incredibly helpful staff and well laid out storage so I never felt like I was unsafe. As a bonus the rates, relative to other storage companies nearby, are quite reasonable.

I have used this facility 3 times over the past few years and each time I've had a positive experience. The staff is friendly and professional, the units are clean and secure. I recommend them highly.

love it

Nice and clean and friendly

We worked with Ashley yesterday (08/12/19) to secure a larger unit. We've been a customer of this facility for many years. Ashley, though, was easily the most helpful and attentive person we've met there. Fortunately, there were not others customers she had to attend to, because she spent every bit of 40 minutes helping us make certain we were getting the best deal we could. At the end of it all, I gave her a big hug (unheard of for me) because I really felt that she cared and I wanted to acknowledge that. More people like this at other businesses and life would be far easier. Thanks.

Ashley was great today getting me in to my new unit. fast and made everything clear and easy.

Good place

The units are clean.

Pretty good. Had no issues at all. And its the most affordable storage facility.

Never a Issue, Always clean awesome staff

This is not a bad place to go. But really it's if you need storage. If you have no need for Self Storage then I would think this would be a silly place to visit. But if you do have things but you want to store but you do not have the space to store it oh, this be a great place to place those items. The pricing seems fair and the people are fine to deal with. If you end up using it let me know how it goes. If we run into each other on the street I will even high-five you.

Everything worked out exactly as I expected and everyone was helpful at the local facility. I highly recommend auto-pay

Very friendly staff and my storage unit was clean prior to me using it😄

Very friendly staff and my storage unit was clean prior to me using it😄

I have been a Secure Care customer at this location since they switched over from the previous company. I have always felt safe, the premises are always clean. All staff that I have interacted with have been great with wonderful customer service. I would refer anyone to this location.

Good prices. Never had any trouble accessing my storage unit

Staff seems nice & helpful. Facility is nice & clean.

Good people

The Customer Service was excellent with Frank he is very very Nice I will come back again.

Great service!!!!

Frank made it easy!

Great service by Frank to get things up and going!

Frank is so nice! Very helpful! Thank you so much for the unit and the help!

Very easy process to rent. Alex and Frank were very helpful in explaining everything. I would definitely recommend to family and friends for their storage needs!

Very nice staff at this extra space storage! I've had a great experience looking for a storage space. Frank and Alex were very helpful. They helped me find what I was looking for.

I'm very very helpful and friendly. Great service.

First storage experience. Went smooth. Frank helped me and was pleasant. Probably won't ever use another storage company.

Great location..great service from frank and alex

Frank was very helpful to me and explaining about insurance and giving me the right storage space. Great customer service.

I've had my stuff here for almost a year in a temperature controlled unit. The unit was clean when I moved in and out. The facilities have always been clean whenever I've gone to and from my unit - which was frequently. I usually dealt with the manager, Alexander, but also had several other employees provide me with excellent customer service. I would highly recommend this facility for your storage needs and for the excellent customer experience they provide! [I just went from renting a room to having my own apartment and finally moving my stuff after a year - no bugs, mice, mold or mildew, nothing froze over the winter or got too hot in the summer - NO PROBLEMS whatsoever!]

At first I was a little skeptical, but as the process of getting the storage space went on with the manager in charge things went quite smoothly I was impress, he answered all of my questions. Kindly, D

The only down side of our experience was finding out that a reservation online was not actually a reservation as everything is still on a first-come-first-served basis; however, we were able to get the size of unit we wanted. The unit was clean and the staff efficient, friendly and honest. I'm hopeful our items will be in good hands.

Alexander was great, wonderful customer service skills and very helpful !!

Very nice and very friendly.Frank was a pleasure to meet and very helpful.

Planning to move soon so stopped in to check you guys out. Even after I told the guy there that that was all I was there for today he still treated me as if I was a valid customer. Other places I checked into just handed me a sheet with some prices and kind of showed me the door as soon as they found out that I was just shopping ahead. But this guy Frank actually took time to to size up my space needs, answer all my questions, and actually took me out to see a couple of units. I don't normally do reviews, but when someone actually takes the time to treat me like something more than a walking wallet, and actually know what they're talking about, I'm going to give them a shout out. Thanks man you built my trust. And your prices are decent as well. Jim.

Friendly service. Courtesy calls. Good climate control storage.

Very. Understanding folks here at Extra Space. Good service.

Really nice staff and easy set up for service. I would recommend Extra Space Storage.

Great place and people! I've been using them off and on since 2008. Never had any issues. I highly recommend this establishment!!

Great customer service. The whole process to rent was very easy. Friendly staff. Affordable prices. And the storage space perfectly met my needs.

Rented a storage unit today with Alex and was thrilled with the service I received. He was extremely polite, courteous, knowledgeable and efficient. The office, premises and storage units were all impeccably clean; I was truly impressed and happy with what I found. Would highly recommend this establishment to someone looking for the services that they provide, top-notch! :-)

Everything was fast an mr frank was very nice

I've had my things here since 2009....Alex has been wonderful through out my ups & downs...he keeps the place clean and he's both professional & warm.......

Excellent service by Alex and Frank!

I got exactly what I needed! The space is great for the price. Alex is very helpful and friendly!

Terrific experience with Alex at this location! Alex helped me get the right size storage unit at a great price at the perfect time. He is knowledgeable, helpful, courteous and professional. The facility is clean, well lit, easy to access, and I feel my things are safe there. Cannot say enough good things about it! UPDATE: I recently had to visit my unit and there was a problem with the locking mechanism. Chas went right out to my unit, took off the whole plate and added a new one right there on the spot. It took several power tools and some serious handywork. No calling someone else in to take care of it and making me worry about the security of my things. He was ON it! Thanks Chas!!

I just had to let Extra Space Storage know about the awesome experience I had today. I stopped by to purchase some packing boxes. The store manager, Alex, was so helpful and knowledgeable. He explained weight limits, how to pack effectively, and the best part is he wasn't pushy! He didn't try to push more boxes on me than I needed and explained if I didn't use all the boxes I purchased, I could bring them back. When I asked about possibly renting a storage unit, he very patiently explained the sizes, prices and the security procedures. He didn't get upset when I didn't rent, as a matter of fact he was very pleasant! He said to come on back if I ever needed storage unit and he would be more than happy to assist me. All in all, it was a wonderful experience and Alex made it so much easier. I'm moving and he made it so much easier to choose what I needed. Cudos Alex!

The personnel was very helpful and instrumental in meeting my storage need. Although it wasn't his home location and it very last minute, Bobby had no problem assisting me. Excellent service!

I just had the most wonderful experience with Extra Space Storage! The manager, Alex was so helpful and explained everything so completely! I am looking around to rent a storage space and he showed me what was available, what would be best for my needs, and the special pricing available. The property was cleaner and better maintained than any other I have seen. I am planning on returning! And I'm telling all my friends to ask for Alex! Great job!!!

Super clean and safe place. People are really nice and helpful. My brother and I rent there and Alex is always nice to us.