Exceptional customer service provided by Gene at the front desk!! She was wonderful and so inviting, she resolved my fathers issue immediately. Highly recommend this place!

Everytime I come to this place, i’m quickly in and out no problem and Ms. Gene is the best and serves the best customer service. She gets the job done fast and i’ve always been able to resolve any issues I came across no problem!

Was nice and very helpful with the service!

Was very helpful with everything, really appreciated her patience.

Easy to find what I was looking for thanks

Greg is a rock star great personality and totally professional this is the place to to use storage in indianapolis short and long term

Gene was awesome! She was friendly and funny. I'm happy I picked SecurCare.

Excellent customer service and fast!

Wonderful customer service by Gene. Absolute pleasure to do business with.

Jean was the absolute best to deal with! She made the process incredibly simple & helped us pivot when the unit we requested wasn’t available— 10/10 absolute recommend!

Very friendly staff. I was able to get everything I needed with a smile 30 minutes before they closed!!

Greg saw that I was taking items out of my locker and asked if I planned on closing my storage account, which I said “yes, in a few days after I finishing cleaning it out”. To my surprise, he called me the following week and asked if I was cleared out (probably cuz the lock was gone). It was forward, but I appreciated his call so I didn’t have to take the time to follow up with him in a couple week’s just before my billing date. Thanks Greg!

People the securecare, they knew which way to put me so I’m pleased with them.

Jaclynn was an amazing help! Definitely recommend this place!

This is a really nice facility. When you first pull up, it feels brand new even though it's been there forever, and Jaclynn, who works the front desk, is absolutely amazing. I buy storage locker, so that's why I was there, but if I needed a storage room, I would most definitely get it from this place.

I can't say enough good things about this facility! Although it became a bit pricey, it was always clean and I felt safe entering the facility even after hours. I wanted the close out my unit after 7 years and Greg was there to answer my questions about the process. He was very kind and helpful, in fact I had one last item to pack in my car (after making several trips), but I needed help loading it in the car. Greg was gracious enough to help me and that saved me another trip! Greg is the embodiment of great customer service!

Wonderful customer service from beginning to end! The manager Greg and all the staff was great! I would definitely recommend this location.

Great customer service 👏🏼 👌

Employee on duty was very friendly and personable.

Best service ever 100% recommended

We rented a climate-controlled unit from Greg at the 8270 N Michigan Road Securecare facility in Indy for about two years. The facility was very clean, very secure, easy to access and competitively priced. Greg was also very personable and great to work with. I highly recommend this storage facility.

Friendly and helpful

I was online looking for a storage unit and afraid to trust the online process and right after I reserved the unit I was still unsure until a representative from the company called me and asked if I needed help, which I truly needed and made me feel so comfortable. Thank you Jacquelin for your assistance and excellent customer service!

Greg is very helpful. I appreciate him more than he knows.

I got my unit 1 year and some months ago , started out strong paying on time but of course everyone has there struggles especially when your a single mother , Mr.Greg omg I can't say enough about him , so kind and understanding NEVER has he made me feel low about myself or low about not being able to pay off my unit on time , always willing to work with me , He seriously has THE BEST customer service I have ever came across . Bless him and his family ❤️❤️❤️❤️ .

The Staff/Mgr is very friendly, has a great personality and is very helpful. If you are needing extra storage, give them a call👍. Shirley McCroy-Daniels.

Allen and Greg were amazing very nice and patient. Recommends renting a storage at this location.

Great service, and friendly employees

My fiance had a good experience storing his things here and the service in the office has been amazing.

Greg has great customer service. He welcomes you with a smile and a welcoming spirit every time you come in the door. I met Big Al for the first time today and also has tat helpful spirit. I really love that I chose this storage company the people are friendly and the storage is the perfect size and price. They were also in the right location for me.

The representative that I spoke with was extremely friendly, professional, and helpful. I was expecting to pay a certain amount, and he informed me of a special deal that allowed me to receive a 50% discount as a new customer. Awesome! I'll tell others about SecureCare. That made my day! Thank you.

Helping my brother with putting things in his storage unit, place is nice and has good security. You have to put a code in, to get in. Liked that Alot.

Greg Haworth is awesome. Was delight and helped me get into the unit I needed. I recommend going in to see him if you need to store anything.

Great service,clean environment 👍

They are awesome, answered every question, very detailed and thorough! I appreciate them & the fun personalities and jokes was very welcoming! Thank you!!!

Greg was awesome and delivered great Customer Service the both times I was there. He made the process easy for me.

I have been with SecurCare Self Storage for several years. It is by far the BEST storage business that I have used!! Greg has been EXTREMELY helpful, caring and efficient. I have even recommended SecurCare Self Storage to friends because of Greg’s excellent service. Great place!!

Prices are reasonable the facility is clean

Greg the property manager took good care of me.

Awesome customer service from Greg the property manager. We were working in Indy from Florida and everything was excellent at this location.

The property manager Greg is a pleasure to work with! Professional, courteous, knowledgeable, patient, and kind. I highly recommend for your storage needs!

We have used this specific storage facility twice. The first time for just over a year and the second time for a little over 2 years. The experience has always been super seamless - exactly what you'd want out of storage. We just got all of our things out of storage a couple of weeks ago and loaded for a cross country move. We were living out of state and had a lot of questions and coordination, and Gregg went totally above and beyond helping us ensure our experience was great and smooth. I can't say enough about his communication and just genuine care about making sure we were taken care of. Would totally store things here again and Gregg is a gem at this location!

Was so great to do it over the phone and walla!!!

Easy to work with. He showed me the unit I rented. Learned how to use the entry system and purchased a padlock. Great experience.

Everything about my experience with this place was easy. I was able to get completely set up with a unit online. There aren’t tons of people going in and out so I felt safe. Greg was friendly and helped to set up my move out date. He was more than willing to work to accommodate my needs! Thanks guys!

Mike will treat you like family if you need help , stellar attitude

Very professional and fast accurate services. I loved my entire experience. Venessa was extremely helpful and very courteous.

Very great place to make your valuables feel secure! Greg is an very compassionate, awesome, funny guy! I always feel safe with my items in his hands! Definitely would recommend this place

Signing up for and renting a storage unit was fast and easy. We walked in the door and were shown possible units to rent. We made the decision to rent one and went back to the office they filled out paper work. Very fast and efficient.

What an amazing facility! I’ve rented from this location for years and recently closed my unit. The staff provided courteous customer service, and I never feared for the safety of my items. I accidentally left my unit unlocked once and before I made it to the end of the street, they called me to come back. 😂 The property manager, Greg, has been helpful throughout my “stay” at the Michigan Rd. location. I highly recommend them.

Great customer service, open hours, clean facilities, reasonable price. 100% recommended.

So far you meet all my expectations. Thumbs up!!!

The property manager was nice and helpful

Good people 👍

great service quick and convenient!

Gary was so very helpful and looked to help with any step that he could complete for me to make the process smoother and quicker. He was amazing.

Pay your bill.. but besides for that they're great

It's a Great Place to dine and have a drink!!!

Recently rented a unit here. Unit was clean and well lit. The unit even had a light inside on a timer. Rental process was relatively painless and took about 20 minutes on the phone. I stopped into the main office to speak to the manager Greg and he was super helpful and friendly when assisting me in finding my storage unit. You can use your own locks on the units but they recommend a disc lock. Rental rate was much cheaper than other storage places in the area.

Greg did it awesome job he was great he made everybody laugh that was in there thank you very much

Too expensive

I absolutely love this storage Facility the manager Greg is amazing I have been using it for months and my storage unit is even nicer then the pictures when I was looking for a place to rent. Everything you could need is right there for you locks,boxes ect and the prices are very reasonable .

I recommend this to everyone. They are friendly and professional. Please spread the word. Help him keep this place clean. Please.

Customer service is A++++! I rented 2 units and both were nice and clean. Highly recommend.

Customer Service is A+++++! Very helpful during a very stressful time!

Secure location

Always raising the price after you have been there a little while. No price breaks for loyal customers.

Looking for a close to home storage and your storage space was ideal and very friendly and efficient service. Thanks!

Great customer service. Greg at the front desk is very helpful.

Greg is amazing

Great customer service

Greg was very helpful and understanding when it came to solving our problem! Thank you again!

Incredibly helpful staff and well laid out storage so I never felt like I was unsafe. As a bonus the rates, relative to other storage companies nearby, are quite reasonable.

I have used this facility 3 times over the past few years and each time I've had a positive experience. The staff is friendly and professional, the units are clean and secure. I recommend them highly.

love it

Nice and clean and friendly

We worked with Ashley yesterday (08/12/19) to secure a larger unit. We've been a customer of this facility for many years. Ashley, though, was easily the most helpful and attentive person we've met there. Fortunately, there were not others customers she had to attend to, because she spent every bit of 40 minutes helping us make certain we were getting the best deal we could. At the end of it all, I gave her a big hug (unheard of for me) because I really felt that she cared and I wanted to acknowledge that. More people like this at other businesses and life would be far easier. Thanks.

Ashley was great today getting me in to my new unit. fast and made everything clear and easy.

Good place

The units are clean.

Pretty good. Had no issues at all. And its the most affordable storage facility.

Never a Issue, Always clean awesome staff

This is not a bad place to go. But really it's if you need storage. If you have no need for Self Storage then I would think this would be a silly place to visit. But if you do have things but you want to store but you do not have the space to store it oh, this be a great place to place those items. The pricing seems fair and the people are fine to deal with. If you end up using it let me know how it goes. If we run into each other on the street I will even high-five you.

Everything worked out exactly as I expected and everyone was helpful at the local facility. I highly recommend auto-pay

Very friendly staff and my storage unit was clean prior to me using it😄

I have been a Secure Care customer at this location since they switched over from the previous company. I have always felt safe, the premises are always clean. All staff that I have interacted with have been great with wonderful customer service. I would refer anyone to this location.

Good prices. Never had any trouble accessing my storage unit

Staff seems nice & helpful. Facility is nice & clean.

Good people

The Customer Service was excellent with Frank he is very very Nice I will come back again.

Great service!!!!

Frank made it easy!

Great service by Frank to get things up and going!

Frank is so nice! Very helpful! Thank you so much for the unit and the help!

Very easy process to rent. Alex and Frank were very helpful in explaining everything. I would definitely recommend to family and friends for their storage needs!

Very nice staff at this extra space storage! I've had a great experience looking for a storage space. Frank and Alex were very helpful. They helped me find what I was looking for.

I'm very very helpful and friendly. Great service.

First storage experience. Went smooth. Frank helped me and was pleasant. Probably won't ever use another storage company.

Great location..great service from frank and alex

Frank was very helpful to me and explaining about insurance and giving me the right storage space. Great customer service.

I've had my stuff here for almost a year in a temperature controlled unit. The unit was clean when I moved in and out. The facilities have always been clean whenever I've gone to and from my unit - which was frequently. I usually dealt with the manager, Alexander, but also had several other employees provide me with excellent customer service. I would highly recommend this facility for your storage needs and for the excellent customer experience they provide! [I just went from renting a room to having my own apartment and finally moving my stuff after a year - no bugs, mice, mold or mildew, nothing froze over the winter or got too hot in the summer - NO PROBLEMS whatsoever!]

At first I was a little skeptical, but as the process of getting the storage space went on with the manager in charge things went quite smoothly I was impress, he answered all of my questions. Kindly, D

The only down side of our experience was finding out that a reservation online was not actually a reservation as everything is still on a first-come-first-served basis; however, we were able to get the size of unit we wanted. The unit was clean and the staff efficient, friendly and honest. I'm hopeful our items will be in good hands.

Alexander was great, wonderful customer service skills and very helpful !!

Very nice and very friendly.Frank was a pleasure to meet and very helpful.

Planning to move soon so stopped in to check you guys out. Even after I told the guy there that that was all I was there for today he still treated me as if I was a valid customer. Other places I checked into just handed me a sheet with some prices and kind of showed me the door as soon as they found out that I was just shopping ahead. But this guy Frank actually took time to to size up my space needs, answer all my questions, and actually took me out to see a couple of units. I don't normally do reviews, but when someone actually takes the time to treat me like something more than a walking wallet, and actually know what they're talking about, I'm going to give them a shout out. Thanks man you built my trust. And your prices are decent as well. Jim.

Friendly service. Courtesy calls. Good climate control storage.

Very. Understanding folks here at Extra Space. Good service.

Really nice staff and easy set up for service. I would recommend Extra Space Storage.

Great place and people! I've been using them off and on since 2008. Never had any issues. I highly recommend this establishment!!

Great customer service. The whole process to rent was very easy. Friendly staff. Affordable prices. And the storage space perfectly met my needs.

Rented a storage unit today with Alex and was thrilled with the service I received. He was extremely polite, courteous, knowledgeable and efficient. The office, premises and storage units were all impeccably clean; I was truly impressed and happy with what I found. Would highly recommend this establishment to someone looking for the services that they provide, top-notch! :-)

Everything was fast an mr frank was very nice

I've had my things here since 2009....Alex has been wonderful through out my ups & downs...he keeps the place clean and he's both professional & warm.......

Excellent service by Alex and Frank!

I got exactly what I needed! The space is great for the price. Alex is very helpful and friendly!

Terrific experience with Alex at this location! Alex helped me get the right size storage unit at a great price at the perfect time. He is knowledgeable, helpful, courteous and professional. The facility is clean, well lit, easy to access, and I feel my things are safe there. Cannot say enough good things about it! UPDATE: I recently had to visit my unit and there was a problem with the locking mechanism. Chas went right out to my unit, took off the whole plate and added a new one right there on the spot. It took several power tools and some serious handywork. No calling someone else in to take care of it and making me worry about the security of my things. He was ON it! Thanks Chas!!

The personnel was very helpful and instrumental in meeting my storage need. Although it wasn't his home location and it very last minute, Bobby had no problem assisting me. Excellent service!

Super clean and safe place. People are really nice and helpful. My brother and I rent there and Alex is always nice to us.