Storage Units at 1100 Hwy 54 E in Fayetteville, GA 30214

Almmy has provided me with the best customer I have received in quite awhile. She greeted me upon entry and helped me promptly with the service I needed.

Almmy was amazing she was kind and all around amazing she has the best customer service 10/10 she deserves a raise !!!!!!!

The staff was friendly and helpful..however I did not use the facilities

Amazing

Almmy was a big help and Secure storage is a great place to store ur belongings…

Fast and easy sign-up. Good customer service extremely clean and quiet property. Hopefully the price remain the same much longer than the last storage facility that I just vacated from. Thx.

Almmy the Manger is VERY Sweet, the office is very organized, clean, smells AMAZING units stay very clean I highly recommend this facility!

We received great customer service who provided all rental options. She was knowledgeable and friendly.

The guy running the place named Dwight (I think that was his name) was great, helpful, and just nice. Great customer from him.

Dwight was awesome.

They were very friendly and helpful to find a spot to store our camper trailer that was reasonable to our residence and code access.

The customer service guy was very friendly and cordial. He got us just what we need for our storage space. He was very knowledgeable about the units, how much of our stuff would fit and gave us the best advice on the size to get.

Good service 👍

I really love Salaam! She was the sweetest person and has great customer service ❤️

Erika was the absolute most amazing person I’ve ever had the pleasure of encountering. Talk about awesome service. Her alone brings this place to 8 stars.

Nice clean place

The first encounter was great and she was very helpful. She explained everything very well.

Struggling to rate this place. Haven't had any issues except one.. basically upping the rent every three months a fairly substantial amount. Started at $100 in late 2018.. most recent increase took us to $184. I understand inflation and everything but 84% increase is a bit much. Closing in on costing more per year than what I have stored.

Jennifer Cheney at the 1100 Hwy 54 E location in Fayetteville, Ga was extremely pleasant in our interactions with her and very helpful and knowledgeable. She gave us superior customer service and we are extremely satisfied with our experience at SecurCare Self-storage. Jennifer truly takes care of her customers and deserves a 10-star rating!!!

Jennifer Cheney at the 1100 Hwy 54 E location in Fayetteville, Ga was extremely pleasant in our interactions with her and very helpful and knowledgeable. She gave us superior customer service and we are extremely satisfied with our experience at SecurCare Self-storage. Jennifer truly takes care of her customers and deserves a 10-star rating!!!

Good place

Didn't have car transport that's what it needed

Jennifer (possibly the manager?) was on point. The process of renting a unit was quick and easy. She was informative, knew her stuff, and within 10 minutes I had a rented unit with 0 hassle.

Person I talked to was very helpful

A very positive experience so far.

Quick . Great customer service

The process was so easy! I took care of everything on line. The facility is very clean! I'm HAPPY 😊!

Miss Jennifer was very nice and explained everything to me

Best place in town always clean and great customer service

Very friendly customer service...

UPDATE… I received a call back today for Lisa the Regional Director. I appreciate that she did her research before calling to try to resolve my issue. She was gracious, understanding and very apologetic regarding my experience with her company. As well as the importance of good customer service, and customer retention. I appreciate her speedy response as she was not made aware about this situation until this morning.. Good companies still exist because GOOD PPL are manning the helms.. Thanks again. BEWARE OF THIS OPERATION AND IT SPECIALS.. The special I’m referring to is the 1st free month. The month is NOT FREE AT ALL! I booked my storage bin back in September 2021. I booked online with one of the customer service rep. I needed a 10x10, I told him I needed it for October 23,2021 He stated that I was able to get one free month rent with a confirmed reservation. Meaning paid the admin fee and lock in the storage bin. I did just that confirming that I would not need the unit until October. He confirmed and stated that my free month would be for Oct/Nov and my first payment would be some time in Nov. Okay sounds good right.. NO I get and email from the property saying that my rent is late and my first payment is due on on October 28th.. MIND YOU I JUST MOVE IN 6 days ago. I call thinking it was a mistake spoke with the Property Manager Jennifer who was at the least NOT HELPFUL. All she kept saying was the bin couldn’t be rented out for September so that was my FREE MONTH. What?? Makes NO SENSE I didn’t have ACCESS TO THE UNIT UNTIL OCTOBER 23rd..Right!! She offer not the minimal customer service for a NEW customer. NO CUSTOMER RETENTION. SKILLS AT ALL.. She just wanted the payment. I asked to speak with a Supervisor and she told me she was it. I asked did she think that this was good customer service. Again all she wanted was the payment. So I politely hung up with her and call the Corporate.. STANDBY ILL UPDATE YALL ONCE THE SUPERVISOR OF SECURCARE SELF STORAGE CALLS ME BACK..

UPDATE… I received a call back today for Lisa the Regional Director. I appreciate that she did her research before calling to try to resolve my issue. She was gracious, understanding and very apologetic regarding my experience with her company. As well as the importance of good customer service, and customer retention. I appreciate her speedy response as she was not made aware about this situation until this morning.. Good companies still exist because GOOD PPL are manning the helms.. Thanks again.

Jennifer Meadows is the property manager here and she will give you the best service available! Would highly recommend!

Jennifer is extremely polite and very knowledgeable about her property! She does any and everything she can to try and get you what you need at the best price available!! The property itself is very presentable and clean as well as the office space!!! Great business!! I highly recommend!!!

The units are new and clean. I rented a climate controlled unit. This company advertised one month free both on line and at their on site location but did not honor it at the time of signing up (which was the same day). Contact with the company resulted in no response

Excellent customer service and very nice to work with. Thank you!

Very clean but disappointing not to get the 50% of of first months rent being a second time renter overall they are nice and clean

Very professional!!

Safe and secure, the staff here seems very helpful.

The manager Tana is awesome!! She is very professional and knowledgeable. She went above and beyond for us.

R Bailey is absolutely wonderful - very professional- very helpful

Very good experience

The initial service I received from the property manager - 0140 Ms. ReAna Bailey was exceptional, she answered all of my questions and she was courteous, knowledgeable, and professional. I believe I will have a long lasting relationship with SecureCare Self Storage.

Love it here. Great prices and space for your needs

Excellent service, Jasmine is outstanding at the Fayetteville Ga location,she went above and beyond her duties to make sure that I as a customer was taken care of. Jasmine is a real asset to your company. Would definitely recommend friends and family. 👍🏿

Well run, clean and secure.

Easy access and the customer service was spot on. They reserved a place for me for a week until I I was ready. The move in was swift with no issues and the place is clean. Get the indoor it's best when u want to preserve your items. I will be sure to tell my friends.

Quick, easy and convenient!!

I needed a storage lot that was secure and safe after an unexpected move and let me tell you it was a breeze.The manager of the lot in Fayetteville is so kind and Knowledgeable !Made everything nice and easy.

The managment team makes you feel important as if they appreciate you choosing them for your storage needs.

Cool and convenient storage facility

Good place to store.

This is a good place to store

The weekend lady was the kindest lady ever. I had my hands full and she knew without me asking that I would need someone to open the security door. She was very attentive and I could not have felt safer or taken care of anywhere else. I'm so glad I used secure care self storage. Thank you Ms. Beautiful Brunette woman who worked the weekend day shift. You are truly appreciated

Clean facilities and personable people in the office. I had my storage unit for 6 month cycle leave and never had a problem. Make sure when you cancel your units you cancel any automatic payments just to be on the safe side. Avoid any misunderstandings or mistakes.

Friendly Staff

Great Location!

Expensive but clear and secure

Cool place

A safe place to store your stuff. Very organized and helpful staff.

Very Friendly, Helpful and knowledgeable of area. Nice Facility, and well maintained. Awesome and Great for what I needed