Storage Units at 6982 Alameda Ave in El Paso, TX 79915

Liz so kind very good service

The storage place was right on time and the people were very nice. They helped me decide on the size i needed for what i needed it for . Greatly appreciated .

Great customer service. The staff is very helpful. Units are clean and affordable.

The business was ok for as long as I rented it. The only issue I have is the price going up on a monthly basis.

Excellent service totally recommended

Liz from Security Care is wonderful. Excelente customwr service. Place is impecable. Recommended 100 percent.

It's very clean and quiet

Excellent customer service from Liz!!! She has always been helpful and very pleasant to deal with.

Still early

It has been a great two years with this location management is great and safe place to have a storage unit. Liz at the front disk has been really helpful for questions. The unfortunate experience has been these past couple of months after they got bought out by a new owner SecureCare Self Storage previous Metro Self Storage and has added another increase after a significant increase two months ago. It's not good for those tenant who are looking to stay for a while because it is just increasing. I called the corporate line and they are unhelpful by saying that they can't do anything about it and put me in a list that a district manager will call. It's all BS.

Great customer service, the lady in the front desk is SUPEER NICE and was very helpful in showing the different options of units and explaining how much fits in a unit.

Our unit was ready immediately, customer service was amazing, it’s easy to get in with the code but it’s secure. Highly recommend.

Great explanation of services and cost. Attendant was friendly and informative.

I had never rented storage units before but there at Metro Self Storage Liz was an expectacular customer service and amazing. Very helpful and the price was cheaper than other facilities that we looked at. Thank you for an excellent experience

My son used this storage business to help him transition his move from an apartment to a home. They offered him a discount for the first month. He only used the facility for about three months, but he said it was worthwhile. The property is clean and well-maintained. The staff was also helpful. :-)

I’m new to town. I’ve been looking for a storage for a couple of days. I didn’t realize that with Covid and everything else all the storage units in town would be sold out. I couldn’t find one unit even a small unit. I called the woman on the phone was so nice and patient and she found me a different unit at a different location. Then I got a call from Bobby. And I went right in and set up my new storage unit. It was completely effortless and painless Bobby is excellent customer service. I feel it’s really good about using natural self storage thank you for your help

I've used Metro storage 2 to 3 times in the past 5 years and I have been very satisfied with the service I have received at the Alameda Ave location, friendly and available as needed! 👍

Great friendly service with Liz.

Excellet service lisa is a wonderful person with great customer service

Very good customer care service!!! The ladies are very attentive and awesome! Very clean area as well.

Liz was amazing! She helped me, made sure I understood everything, was super patient with my questions and concerns!! If only there were more people like Liz in this world!! You have an excellent employee! I hope the company takes good care of her!!

Very helpful and informative staff... They have help 24/7 and security is top notch.

My experience with this stuff has been very warm-hearted and polite every question I had (believe me was a lot 😅) was answered thoroughly and professionally.

Excelente

Very helpful and accommodating.

The staff is awesome and the site is supper clean and secure. Liz, Savannah and Ursula are doing a great job.

Staff is very helpful and friendly. I really do appreciate them calling me to remind me when my payment is due or past due. Life happens we get busy and miss due dates. I love having access anytime - evenings to avoid hot days. I highly recommend storing with Metro Storage. Thank you!!

Very friendly staff with honest advice/recommendations!

Buena atención, su personal es muy amable. Lo único malo son artículos que venden son caros.

Es un lugar muy seguro para guardar las cosas que ya no podemos GUARDAR en nuestras casas

One of the best storage facilities I've ever used. Easily accessible, rates aren't terribly high, management lives on site, and it's 24 hour accessible, which is important to me, yet hard to find. Never made sense to pay for restricted access to my things, at a different location than where I live.

Personal very friendly and helpful. The facility is clean with easy access. Great place!

This facility is very clean. This facility is run efficiently and the customer service person is friendly. They are very helpful and most importantly, Fair. I would highly recommend Metro Self Storage on Alameda to anyone I know.

My daughter chose Metro Storage for me because it was close to her house. She was helping me move from out of state. Since then I've made the move back to El Paso and at the present time have three storage units at Metro. I'm happy with them... it's neat, clean, and convenient. The staff is nice, say hello and often ask if we're doing okay.

Good prices

Muy limpio está abierto 24x7

Desk person was very kind,knowledgeable and respectful. Always the storage parking lot is clean , and big ,even the trailers can get IN without any problem. Nice and Clean!!!!!!!!

Exellent costumer service!!! Talk to Liz, she really helps!!!

The office employee is very friendly and very helpful. Answers all your questions & gives you advise on what you should do to protect what you're storing.

Very good storage..highly recommended

Best place to store your belongings with no worries

Great management

I have been with Metro Storage for years. The staff is always friendly and helpful and go out of their way to assist with any questions/concerns. The facility is always clean and in good condition. I wish the mandatory insurance fee would go away but that is for the powers that be to take into consideration. I would give them 5 stars.