Storage Units at 11290 Pebble Hills Blvd in El Paso, TX 79936

Friendly and efficient service. The place is also very clean.

great place to do a storage

Great place good prices

Great,Fast and convenient service !

Lori was very nice and professional very patient explaining the sizing and pricing of the units and providing me with amazing help and service. She answered my questions easily and quickly Thank you lori!!

Staff is very friendly and location is great! Thank you for great prices!!!

Very friendly and helpful staff!!

Staff was VERY polite and straight forward everything was quick simple and to the point

Very nice and courteous. Clean units and very accessible.

I got help when I needed it for my personal belongings and it came out to a good price 5 stars

Great prices! Great customer service!

5 stars! Great area and very helpful staff, thank you!

Perfect customer service and really spacious the space.

Crystal Molina was at her lunch break and was kind enough to stop for lunch break to help us with giving our rental unit so very appreciative towards the customer service that was driven definitely five stars definitely recommend

Good customer service

Great customer service!! Polite and attentative! Great location and secured!!

Excellent service, very professional and helpful when picking out a unit, wouldn't go anywhere else

Using my phone, it was difficult to sign the lease. I had to scroll and hold it up to click accept, and even doing that, it never showed me that it was actually accepted. I didn’t realize until after I purchased 2 units that i got the notification that it worked. Because it was after the work day, they couldn’t refund one of the purchases right away. The concierge had to ask her supervisor and it’ll take two-3 business days.

Great area, clean and great security features of storage facilities. Krystal was very friendly and knowledgeable, definitely recommend.

Lorie was super nice and helpful she gave me a great promotional price and answered all my questions 😀

The staff was very helpful w/every visit I made to the office. The area is very clean and well secured.

Great storage

Very helpful and very nice!! Excellent customer service! Strongly recommend!

Lori was such great help. She showed us different sized units and made sure we received the best price. So glad we came here!

Awesome customer service! Very friendly! Prices are great! Thank you!

The ladies were very nice and professional. Lori was very patient explaining the sizing and pricing of the units and providing me with amazing help and service. She answered my questions with ease and quickly had me on my way. Thank you!!

Great customer service and clean. 100% Recommended

Professional and Curtious Staff👍👍

Excellent customer service by Lori, property is nice and clean.

Great customer service. Professional, proficient, and answered all my questions.

Excellent customer service by Krystal Molina.

It was awesome experience great customer service. Everything done In a couple of minutes.

Property manager Krystal took care of my storage needs. Great service.

Lori is absolutely amazing property associate that helped us find a great unit at good price

Lori was amazing help. Thank you

Great service from Lori, she was patient and answered all my questions and helped me make an informed decision!!!!

The young ladies that assist me are amazing....they help an older lady with remembering payments and are never rude. I would highly recommend this storage unit on Pebble Hills in El Paso Tx

This storage unit is clean and easy to access and the people running it are very professional and friendly. I recommend this business to anyone looking for short or long term storage.

great experience! Lori was amazing!

Great service from the whole staff. They answered all my questions. 100% recommend to all my friends and family.

Absolutely the best storage in the area! They have had my business for years. Came back for a unit a month ago and Lori was the one who assisted me. Good to know customer service is still great!

Absolutely the best storage in the area! They have had my business for years. Came back for a unit a month ago and Lori was the one who assisted me. Good to know customer service is still great!

I would like to thank April and Crystal for being such good help in finding the right size storage unit for me. They were very nice and patient with me. They called me back within minutes to let me know the unit would be ready for me. I have rented a unit from here before and never had any issues so that’s why I am a returning customer :).

Very large and clean units. Manager is very helpful. Highly recommend this facility.

Great storage units with awesome customer service. Very clean and very fair and affordable prices.

Boths agent was so nice in helping me get a unit I highly recommend her and the storage place.

Great experience! Very friendly! Explained everything in detail. Highly recommend!

Excellent customer service!!!

Yvonne was very nice, and helpful. She helped us get exactly what we needed

Yvonne at Pebble Hills location very helpful & professional.

Buen servicio

Yvonne was so nice in helping me get a unit I highly recommend her and the storage place.

The customer service was excellent, friendly staff, knowledgeable. Thank you!

Ivonne or Yvonne was great at helping me get into my storage unit everything was smooth and easy at this storage facility.

Best price for one of the biggest storages we saw. Signing up was very easy and closing up was quick and painless, Yvonne was very helpful getting it done quickly! Unit was always clean and no issues on our end, loved the 24 hour access! Highly recommend

Really good service rep..

Great location. Customer service is always good. Very clean property.

Liked service and was very helpful and courteous

The lady that helped me rent the unit was excellent.

Mike was very professional, definitely helped us during this pandemic as much as possible. We thank him! Will definitely tell friends and family about Metro self storage :)

I love the service I got from Mike was very helpful and knowledgable.

Mike was very friendly and patient and ready worked with me Thanks Mike good job

I was looking for a 10 by 20 but they didn’t have it. Mike at the front was super nice! To bad I didn’t get to rent anything cause the location looked clean and well kept.

Great place. No problems here. Security gate.

My experience here was very good! We signed up with a discount where we only paid $1 for the first month and then regular price going forward. We only needed the unit for a out 2-3 months. The regular price was around $160. Which is a little pricey for long term rental, but we made us choose this location was the $1 down the first month. We paid for the third month and ended up moving out within a week of making the payment. I called the office to verify if we would get prorated and the lady advised me that of all the information I needed to ensure I received my full prorated amount. There are some guidelines which could prevent you from getting a prorated refund. (I suggest inquiring about this if you plan on moving out mid month) the space we rented was very spacious and we were allowed entrance whenever we wanted. Overall our experience was a good one and if in the far future we need a storage unit and they have a discount we most definitely will be considering them. The front receptionist was always friendly as well and did not withhold any important information when asked questions.

Adequate

Easy access storage and good security. I had no issues setting up my contract and the receptionist was user friendly. Don't get too comfortable with the initial rate as they tend to raise it quite rapidly (over 10% increase in less than a year for me).

Good friendly service

We have stored our stuff there for nearly 15 years, never had a problem

Good service

Neat and well kept. Nice customer service with great prices.

Friendly, pleasant owners. Clean and well kept storage units. I would highly recommend them.

I have rented several times from these folks. I have also referred several friends to them. The facility is great very clean and the managers go above and beyond to help you. I drive by there several times a day and always see them cleaning and putting up signs. The signs are very visible and informative. I would rent from them again. You can tell they take great pride in what they do.

Lea and Dick are very friendly, courteous people. That is one of the main reasons I went back to them when I needed a unit again. The facility is very clean and secure. Prices are very good for the facility you are renting at..

I was referred to this company for storage by someone else and i'm completely satisfied with the service,how well kept the place is, how friendly and professional management is, I would and I have recommended Metro Self Storage to many People. Sincerely, Lance H

Have had a storage place at Metro Self-Storage for many years -- and could not be happier. Mr. and Mrs. Bannister, the managers, are welcoming, accommodating, and really make things easy for their customers. The facility itself is nice, and I feel very confident about security there. I'd always dreaded having to put belongings in storage, but now that I've done so at Metro (formerly called Pebble Hills), I have been so relieved and pleased. I know that I really lucked out with this place, and I recommend it for anyone, whether large or small amounts, whether long- or short-term.