Storage Units at 2015 Sherron Rd in Durham, NC 27703

Helpful staff, Clean facility, Good value. This is my second time renting at this location.

I was able to reserve my unit over the phone. It was a quick and easy process and the representative was very thorough, polite, and courteous.

Great job whenever I have to deal with your company

The process was great. Hailey was knowledgeable and very helpful. Thank you.

Great facility and great service

Great service here! Hailey convinced me to downsize my unit being that I didn’t have a lot of items, in the long run saving me lots of money! She is always very helpful and very friendly:)

Online transaction that was easy and efficient.

My experience was great. My rep was very pleasant and super nice. Was given all the information that I needed. Best experience ever 😀👍🏽✅

Easy process and clean space

I truly appreciate when I get really good customer service. Halley Brooks at Securecare on Sherron road always professional and very helpful. Thank you your kindness meant alot.

Katina and Hailey were super helpful. If you are looking for storage in Durham along with some great advice I highly recommend this place.

Hayley is wonderful! Answered all my questions, showed me around and handled everything quickly. I could also tell she was training other people at the same time. She is a keeper. The units looked very clean with know smells.

Clean, experienced, cordial.

It was an easy process of selecting the right unit for my needs. The front desk gentleman was extremely nice and helpful.

When I got my unit, it was cleaned up and painted real nicely, which definitely makes using it often much easier.

Super solid storage place. Prices reasonable, and they're very good at communication about anything going on like floor refinishing, gate work, etc . I've had a unit here almost 2 years, and the manager has always been awesome to help me out whenever I need it (I forget my code a lot). It's HOT in the non-climate controlled in the summer, but, er, welcome to Durham? I've never had a problem here (tho can't say the same for securcare's website... Considered dinging a star there, but that's not THIS facility's fault. Securcare, fix yo webpage! Or, maybe, don't cause every time you do, you break something. Lol). I would recommend to a friend for sure. Manager lives on site, and that's a big plus in my book. They also rent U-haul and have packing stuff. Only real complaint is that the light to Mineral Springs and Sherron doesn't go to the facility... Just a stop sign. So it can be a beast getting out unless you're turning right. So I just turn right and U-turn in one of the housing developments up the road...

Shoutout Hailey and Eddie for crushing it at customer service. This place is super clean with the nicest team. Honorable mention of awesomeness to the young lady in the back who was cordial af--I forget her name. Thank y'all for everything.

It was a pleasant experience working with SecurCare Self Storage. We have worked with them in the past and we not surprised that they still provide excellent and competent service!

Friendly service, very helpful and informative. Not to mention resources that help when I needed availability.

I just signed my lease yesterday. So far it has been a great experience. Hallie and George did an excellent job of walking me through the process and making sure I had all the supplies and information I needed. I do wish they had a cart to navigate to my unit though. (apparently someone stole it)

Clean area, however gates access was hard to get out. The gate doesn't automatically open on the way out, you have to put your code in to get out.

Courteous and efficient service, with reasonable prices

This place is friendly and great and I plan on using them frequently

So much better confidence after having an issue the company actually took the time to reach out to correct the issue. Much better experience afterwards. Was truly impressed

The staff is always efficient and caring. They always are willing to take that extra step

Good place to store you items, staff is friendly and helpful

Customer service at this location was top notch. Got my storage unit with no hassle and they were running a awesome promotion special. Would highly recommend.

I have been a tenant with SecurCare in 2 different locations in RTP. They are clean, kind and safe locations. Huge shout out to them for supporting local musicians!

Easy and simple

Very helpful staff, and the place is so clean and they are resonanlely priced with so many great offers and deals

The service here was superb. I was dealing with a particularly difficult moving company, but the people at SecurCare went out of their way to ease the process, which they were under no obligation to do. Hailey especially was terrific – she processed everything seamlessly and was extremely courteous. I felt much better with her overseeing my move-out, and I would recommend this facility whole-heartedly.

Customer service is first class at this location. The onsite manager is extremely helpful and courteous. I have considered moving to another location because it is closer to my job, but I'm hesitant because of the great service I get from this location....

Smooth Process

Management was great and easy to get along with!

Pretty good Just wish the insurance policy stood by their word

Had a great experience while renting my storage, they mad my move so much better. Will defiantly be back when i need a storage.

The customer service experience was superb! The manager was knowledgeable, efficient, and friendly. I would recommend this company to anyone...as a matter of fact I have recommended them to everyone who was seeking storage solutions. Great place and great service.

We chose this facility partly because of the multiple layers of security including the coded entry gate. Unfortunately, for several of the months we rented space, the coded entrance gate was broken and always open leaving easy access to the units, even at night. We called the office to notify them of the issue several times and were told that repair services had been called to repair in the short term and a new gate was on the way. While this may be true, we consistently arrived to find the gate open. As part of what we felt we were paying for was the layer of gate security, we called to discuss a discount until the gate was replaced. The customer service during that call was horrible. We have since stopped renting a unit and do not recommend this space. I did give it 3 stars as our unit was not broken into and it was clean and dry.

I found Jeannie to be very friendly and helpful on the phone, since I am calling from long distance. She helped me with size and availability. And the prices were GREAT!