I rent a couple of units at this facility, and I have to say there is a noticeable difference since the new manager (Laura) has taken over. Not only is it cleaner, but Laura is polite and helpful. I couldn't ask for more from a manager. P.S. she always has a treat for my dog, and my dog absolutely loves her.

It was very quick and easy to get set up with a unit and Laura was very nice and easy to work with!

I have a had a great experience since using this storage. It’s convenient and Laura gives me a courtesy call before the end of the month to remind me of payment. I’m thankful for that with my busy days. The entire area is always clean and Laura does a wonderful job. May God continue to bless her in her work. Great storage place! No issues for me.

All the staff at the 777 South Academy Blvd location were helpful and courteous, and they did frequent lot checks to make sure everything was okay! Next time I need a storage unit again, I'm coming back here!

Laura was super friendly and extremely helpful!

Not too secure on south academy! Just my opinion. I asked for a refund and chose a different location. Astrozon is a convenient location however, they need to fill the potholes per customer request. Thanks !! Purchased the renters insurance. Will install camera inside unit.

THANK YOU ! Kim, the Property Manager was/is genuinely helpful and actually cares. Wow, what a rarity. !!! And I have located a great DEAL in a clean and secure location. Much appreciated!!!

Clean

Super easy online rental. I love that! Just a few clicks and you're done! Thank you so much.

Been at this storage for a few years now, this a big shout out to Kim she is amazing 👏 Great to work with and always friendly and helpful 👍

Kim is truly amazing. A godsend. This is my second time renting and I've returned to rent here specifically because of Kim and the service she provided the last time I was here. The facility is extremely clean, inside and out! Kim checks the property on a daily basis so I always feel a great level of security for my unit and the facility when visiting. It's gated and well lit. The hours to access the facility are more than reasonable. Overall just a great place and great facility to rent. The price is very reasonable but the service which is provided by Kim is exceptional and I would gladly rent at any facility in which Kim is the property manager at. You can't ask for much than that from a property manager. Like I said its my second time renting a unit here and both times have been served by Kim! Just absolutely exceptional. Thank you so much Kim and all your hard work! You're truly a genius!!

We just rented a unit online yesterday afternoon. The process was short and simple. No going into the office and signing documents as it was already done. The gentleman in the office was pleasant and courteous. So far, so good

They made it easy to move in. Thank you for your service

I've been using storage unit since covid hit. I use storage primarily for work purposes. I get hammered for being present for to Long but I'm not just"hanging out" I'm always working and organizing. But the facility is in a good location. Tucked away nicely of the beaten path. Seems secure. If I was just sitting personal items it would be perfectly fine but I'm not and I don't need to be hassled for being there. So on that not I'll probably only be here for a month or 2 tops.

Storage is great. They are remodeling and I hope they fix the potholes and move the keypads closer to the cars. Personel is very concerned and competent.

Got a good deal on a storage unit. Very helpful staff.

I've had a storage here for the last couple years. No problems at all. Any time I have had a question, I always received an answer.

Leah at the Secure Storage in Monument was fantastic to work with - she was always helpful and friendly. We rented a couple of units and switched things around and she was able to make sure we had what we needed on time with the best rates. The facility's climate control works well and the building and the units are extremely clean. Best storage facility we have ever used.

The best facility ive dealt with. Kims patience is amazing. I went and was about to get a unit but didnt due to possibly finding a place. Kim understood then a year later i went back after holding a unit online. I didnt see the unit prior to getting it cuz i thought it was what i needed. Once i did the paperwork and paid i finally saw the unit with kim i put a lock on it and left thinking my unit would fit everything. I soon returned as i measured my couch and realized theres no way in hell that was able to fit into the first unit i got. Kim understood fully and was so patient and got me into a newly vacated Unit and was amazing beyond words. She was absolutely the best and got the units switched and didnt mind at all. It was the best experience iv3 ever had and i cant thank Kim enough for all the help with making the process smooth. Ill be with them for years to come. Thanks Kim your the best

Live this Storage facility the Staff is very nice and it's convenient

A friend says it's ok

I had my unit for over 13 years and always had good customer service, but Kim went above and beyond to help me clear out my unit due to my situation and living in CA. She is absolutely amazing and I can't thank her enough. I highly recommend this facility.

The customer service was excellent. I have stored my belongings at this location before and will continue whenever necessary.

Annatasha was very helpful, friendly and professional. She walked me to my storage and she nformed me of other faculties in tow. She did a good job and I appreciated her personable customer service

Kim is such a great lady and so much help. Will recommend to everyone.

Staff was great. I was in and out quickly. The lady that assisted me answered my questions and even brought the truck out front. Give her a raise and a kudo.

I came in today to rent storage unit, didn't have the size I wanted, the manager Kim was very polite and helpful!!!

Clean, well maintained units, and very reasonably priced. I am always greeted with a smile and a friendly attitude by every employee I've come in contact with. I've been a customer here for going on a year now and would recommend them to anyone I know.

Best customer service by far, the site manager is very friendly and keeps the place clean. The prices are amazing , better than extra space and better than public storage. My father Romeo perez has 2 units here and we definitely recommend SecurCare self storage.

It's nice place.Management is awesome. Units are well cared for. Very nice place..

Super friendly staff and a very easy process to rent a unit.

Nice storage units and staff is very helpful

I had great service. The lady was very helpful and courtesy.

Very nice

Had a storage unit here for over 2 years. The storage was easy to access, reasonably priced, and staff was super friendly and helpful when I needed assistance with gate, or had any billing questions.

Awesome employee's!!

24/7 access lovin' it

They take care of our storage needs

Excellent business and very friendly. Needed to store my household goods while I was looking to buy a house and very glad I chose SecurCare. Recommend to anyone looking to do the same.

Amanda was extremely kind and knowledgeable. Everything we needed she accommodated us with. I’m sure with her service we will be happy here! Thanks Amanda!

Awesome service , courteous,helpful,

Thank you Amanda ,for all your great customer service. Fast and friendly, great price.

Amanda is great customer service was awesome

Super friendly staff Amanda is very helpful very glad I got to meet Her and got to deal with her Definitely Will refer my friends Here for any storage needs

Awesome customer service....went in not knowing what size storage unit I would need. Amanda was very thorough and efficient in explaining the different sizes and cost. The place was clean and taken care of! Im happy I found this place.

I love securcare self storage! They are friendly, helpful and attentive.... Especially Amanda.... Customer service rating... All time high!!

So nice and very helpful

Great customer service! Very clean and secure!!

I give Anne 5 stars for always being so friendly, the actual place maybe 3 or 4, and it will probly stay at 3 since Anne no longer works here. But the last 2-3 years have been good. Will miss the place and my neighbors :-)

Great place to store your stuff. The lady running the place was also fun to talk to.

Great customer service

Simply put, I love Anne, she's great

Great place to store at!

Anne was fantastic site is clean and we'll cared for. I will rent here again if I need storage

I use to like how personable this place was. With time and money or increase in rent, it doesn't seem as personable. But Anne is awesome and easy to work with but thins are changing and I talk to her less and less...

Great place nice people

Reasonable rates, clean, friendly staff knows you on sight.

They're always do helpful... Really good people to know. Thanks Ann you're the best.