Storage Units at 2787 E Hwy 501 in Conway, SC 29526

Extremely friendly people especially Marlow and quick and easy to rent and get started.

Customer Service was great!!! And renting was quick and painless.

Good service good people

Great staffing

Marlo was delightful, helpful and very accommodating to our needs! Easy & reliable!

Easy to sign up for a storage unit at a good price. Staff are very helpful. East access to facility and unit. Would recommend SecureCare Self Storage to friends and family.

Amazing customer service & nice units that are gated!

Very helpful and professional setting up our storage unit

Very good.

Started rental on line. Finished at local office. Both very helpful. It would be useful if on line info gave local phone numbers;

The best customer service on the planet!!!

Needed a storage facility in SC. Rented a unit in Conway SC at secure care. The two ladies were amazing. I changed the date on them twice, but they continued to be patient and helpful. Thei customer service I was given made me feel at ease through the process. Thank you ladies for reducing my stress during my move. Merry Christmas and thank you for your assistance and most of all your patience! Kristina

Marlo and Kelly are the boss.

Marlo and Kelly have the ability to make everyone feel comfortable and special. Will send everyone I know to the Conway location.

Kelly and Marlo are awesome, they deserve a raise.

Kelly helped my daughter friend in finding the right size and value for storage. Very informative and polite kudos to your team.

Prices are great and location is super easy to find!

Excellent customer service.

Your staff is Excellent!!!At your 501 location

Marlo is super nice and friendly. Great, quick easy sign up, issue.free

My experience with Secure Care for over a year was excellent...........Marlow the manager was helpful and very professional. If in the future I ever needed a storage unit again this location would be my first choice hands down.

Easy. And Kelly was wonderful.

Great customer service from Terry! Thank you for all of your help!

Marlo was awesome! We felt taken care of from the moment we walked in until we had a lock on our unit! Conway SC location is lucky to have her!

Unit is clean. Was able to handle all documents online. All I had to do was use the access code they emailed me, roll up to the unit, and my new lock and welcome package was inside. Solid process, unit was the size they claimed, got a discount by doing everything online, and the location is great for me. Update: Been renting here for well over a year. I had a problem using the app to pay my bill. Stopped by the location and Marlo helped me in minutes. Could not be happier with the great service. Thank you!

Met Marlo with great service nice clean facility

Great customer service and a friendly staff.Well maintained facility. Located confirms conveniently off of 501.

This is by far one of the nicest storage facilities around. Very secure, very clean and very organized.

I've been renting a unit here for years. I was concerned, when they changed the name and the sign, but I had nothing to worry about. There's always a smiling face in the office; they're truthful and eager to assist. I've never had anything to complain about.

I had a great experience here at Cube Smart they helped us out with a storage parking area for our trailer and a great price registration was simple and quick and Terry was wonderful and all were friendly it's easy and fast and now our trailer is close to our home when we need it Thanks all

So far it's been good place. I have stuff in there and been good so far

Great customer service and prices, clean facilities and very convenient location!

Terry and Erika were very helpful checking us in and making us feel real welcome

Great prices when you catch them on sale the people are great to work with and they usually have what you need

Lady filling in from another location was very nice and helpful. The property and unit very clean.

Great experience !!

We’ve never had to get a storage unit before and Terry was very kind helpful and informative on everything! Thank you!

terry helped us and we had a great experience!! super nice and easy to get started here

Terry was very easy to work with and helped me out so much in getting my storage unit and the least amount of stress just before finals week in college.

Came in today and spoke to Marlo. She was great! Very friendly and knowledgeable. She was able to answer all my questions quickly and professional. The place was very clean and secure! I do recommend.

The manager Marlow was great! She was very accommodating and made this part of our move easy.

This is the best place for your storage needs. We stored our new Imagine travel trailer without a worry about security. The General Manager is on site and is available when needed. The cost was fair. They go out of their way to provide excellent service.

Conway Cube Smart center. I was quite frustrated when a BIG company bought out my favorite storage center - whom had been so good to me for 15 years. I was fully expecting to have to look for another spot. You know how the big company has little concern for the average customer - they know their power is enough to replace any disgruntled guy like me with another "body". Big outfits seldom care for the individual "little guy" - like me. But, to my surprise, Cube Smart came in and has put a lot of work "sprucing the place up" with new paint and major and minor repairs. Also, the staff is beginning to make their mark. In spite of the "big corporation" reality, they have found a way to operate at a "mom & pop" environment that is so satisfying to me as a customer. Thanks to all of you for your service and your willingness to go the extra mile to provide a smile on my face as I exit the "SECURE" gate - knowing that my stuff is safe and I don't need to start looking for another place.

Wendy and Marlo were so great to work with. They made the move and storage experience a great one. They helped me throughout the process and was there even after hours if needed. The paperwork and access to the unit went very smooth. Very well detailed and organized which made it a wonderful experience.

Great experience! Will be using Cubesmart for future needs!!

Wonderful customer service and friendly staff. Have had a unit there for a few months and have had no problems

Wendy was very professional and pleasant to speak with. Inside unit was very clean as well as the facility.

Worth the money

Very nice and clean and the people that work there Are Professional and understanding

Marlo was awesome! She took the time to explain everything I needed and probably asked a few tings more than one. She is so friendly, even when not in the office. Its people like Marlo that makes storage moving less stressful! Thanks, Marlo!

Marlo is A-MA-ZING. She answered all of my questions. While this is a place to store stuff, she made me feel welcome. I’ve even seen her on property and she always waves and smiles, and even stops to see how things are going. Everything was clean and easy to use. I appreciate the very legible entry instructions. I would definitely recommend

I needed help and spoke to Wendy. She is very knowledgeable and courteous. 🌟🌟🌟🌟🌟

Marlo and Wendy at cube smart on 501 did a wonderful job in assisting my family with our move. The storage unit was clean and worked perfectly for our needs. The price was right and I would highly recommended them.

Windy was so informative and she made me feel comfortable about locating the right store size for my stuff. She showed us the storage units of different size and I got what I needed super helpful

The staff were very courteous and efficient and made choosing a locker unstressful, especially when doing it remotely. Checking in and then checking out was very easy and the locker was clean and a cart available to move items in and out. They always answer the phone which is extremely helpful.

Free month, clean place, even storage rental floor was cleas.

Great welcome, sweet ladies with excellent customer service, very helpfull and explain everything in detail, and make sure we understand.

Great& friendly staff, especially Ms Malo,, the manager,I highly recommend ppl2 do business with them also the prices & website discount are great.

I had an awesome experience with the Manager - Ms. Windy Lopez. Such a great experience you forget about being right on 501 - I think the GM and Mgr strive to satisfy customers to keep them or keep them coming back. I am renting 12x 40 outdoor - Motorhomes. I really like the parking pad - it is a little tight getting in and out -‘just like a lot of campgrounds! Say Hi to Windy- she is awesome ;)

I was there on april 26 around 1 in the afternoon the women that helped me was amazing wanted to say thank you you made my relocation easier

Marlo is the ABSOLUTE BEST! Very friendly & so helpful! In a time of moving stress she was great comfort! Facility is nice and clean!

Cubesmart did a great job. Great rates and great customer service! Thank you! Would definitely recommend.

Marlo and Wendy are very profesional and helpful. The property is well maintained and location is easily assesible.

I have stored my stuff there for 3 years. I would stay if I weren't moving. Clean place, pleasant and efficient staff.

Great experience

Good storage facility

Very nice people who work there. Just TOO EXPENSIVE. I have received numerous rate increases until my SMALL unit is now almost 150.00 per month. I have had my unit for over 20 years you would think they would have special rates for LOYAL CUSTOMERS who pay the rent on time for 20 years. August 06, 2020 Today I am updating my original review. I received a call from Terry at CubeSmart and she was very concerned about my issues. She reviewed my file and saw how long I have been a customer. She offered me a reasonable rate based on what the current rate would be basically for CubeSmart new customer. Thank you Terry this will help.

Great customer service!

Great service from start to finish. Windy helped us when we needed a quick unit, due to an emergency. The climate control was perfect and all of my electronics were saved. Thank you!

The staff has been so helpful, friendly and pleasant throughout the time I've been renting. Keep it up!

Windy Lopez helped me with getting my unit and was more than helpful,,, she was Great!!! Thanks Windy!!!

The experience so far has been phenomenal. I rented online with their no-contact procedures which took a matter of minutes. What was AWESOME was I got all my access via email and had no issues getting in and to my new clean storage. Inside was a very sweet gesture and pretty cool - a Welcome bag with the lock, storage information l, business card and welcome note! I have rented many storages and this experience by far is the BEST!!!! The facility is being renovated and I love the new look! So far I have been very IMPRESSED!!!! Click to Copy

The staff is absolutely wonderful! Christopher is who helped me with my units. I would recommend you ask for him! Both my units were climate controlled with plenty of space to get to your unit and clean. Most places are so cramped you can’t hardly move your things into the unit but not with this facility!

Great people to deal with as well as, a clean facility and easy check-in and check-out. Property is well secured and monitored heavily by both cameras and staff.

I have stored there since January 2020 very convenient in and out. These people have gone out of there way to make my experience the best it can be. I recommend there service.

Kristos (I believe that is his name) is in management and he was there when I went to get a unit. He helped me out a ton and was very nice! His communication skills are amazing and just a great experience all around!

My first storage unit experience and they made it super easy to get moved in. Extremely helpful office staff handled every question!

Wonderful experience, personally would like to shout out the general manager at the store Mr. Chris! He has been truly helpful and understanding in the midst of all of the chaos that’s going on in the world. I don’t think that I would have chosen another company because I’ve had this company before back when I was in college and I feel great about the decision that I made I will definitely be referring to multiple people!

I was welcomed by two very nice women, Terry and Brittany! They both gave me amazing customer service. I couldn’t have asked for anything better, it was amazing to walk into a fun and happy environment. It was very easy to book a reservation and super quick! I’m glad I chose cube smart as my place to store my items while I’m on summer break!

Brittany helped me set up my unit and was extremely helpful and knowledgeable. Super easy reservation process and everyone was very helpful and understanding about changes. A little bit pricey but it’s nice to know my stuff is safe. Nice facility as well.

Great experience, quick service and knowledgeable staff.

Friendly staff

Great place awesome people thanks for being around.

Small place to return uhauls.

Kristos was amazing. He took all the stress out of renting a U haul to move our college son.Highly recommend him for your Uhaul/Storage needs!

Very helpful. And a extremely professional business.

Great

Great location, and very helpful!

Really simple place and not to pricey compared to other storage unit providers. Only problem is if you forget password you will have trouble getting your stuff stored. The $50 storage unit is really good size for the price.

Great customer service! The ladies in the office were so helpful. They went out of their way to make my move super easy. I even received a free lock through my rental. Property is very clean and secure. Thank you Tara and Scarlett for all your help.

Tara was so awesome. She helped me will all my storage needs. She went out of her way to find the right storage locker as well as a Uhaul truck. She even suggested what covers I'd need for my mattresses. Definitely would recommend this location simply from her great customer service.

Rented a Uhaul trailer there and was happy with their service!

Nice place to store ur stuff. Very clean great services

This is from Dawn & Jim Dunkerley.....I can't even begin to tell you what a GREAAT job Tara did. From the first day we came in for information, then we booked a reservation, we came back 2 weeks later and she remembered EVERYTHING for us. Considering we were moving from NJ to SC, she even recommended some places to stay....it made the transition a lot easier knowing her place is safe and secure for our things. she was so very professional, knew every little tid bit of EVERYTHING WITHOUT HESITATION.....really....EVERYTHING:).......TARA, EXCELLENT JOB. Thank you, you will see us again.

These folks are great! Tara the manager is awesome and will go out of her way to help anyway she can! 5 stars!!!!!!

Good safe place to store your stuff.

Okay

Nice

Very quiet

Tara was fabulous! She took the time out to help my family. She went above and beyond to give us a hand.

Property well lighted and clean

Best storage in the area.

I've been a customer for over a year and I received a rate increase. I went to management with my concerns, and they where able to help me and save me some money. I understand inflation is everywhere so why complain about it. Everywhere you go and rent from is going to have a rate increase. If you don't like Inflation then maybe some people need to move to other facilities that have less security options and cleanliness and no onsite management. As a Business Man myself, Rate Increases are in place for facilities to be able to maintain and to be able to make the necessary repairs. Other then that the management team is Great, Very Friendly and Helpful. I would recommend Store Smart before the other competitors.

Have 4rental units and rent trucks all the time. They also go out of their way.

its ok