SecurCare Self Storage - Storage Units on 9135 S. Sheridan Road

Gina has been very helpful when I stopped by for info and after we completed the rental process. Had an issue with the latch and she got it fixed by the time we came back.

I’ve been a customer so long I can’t remember. I seriously need to do something about that.

Kay was extremely helpful and made everything a breeze!

Kat is the best!

I have been with Secure Care storage for several years and have full communication and action when things have been tampered with or my needs changed for units. As of late, I have been dealing with Kat and she is a sweet lady and cracks me up too. So friendly to talk to and do business with. I certainly refer to them and especially because of her. Thanks Kat

Kat Lee, Property Manager is great. She was able to help me quickly recover my passcode in a timely manner. Also, great customer service.

Kat is awesome! She made it so easy to rent my space. Highly recommended!

Shout out to Kat Lee! She was extremely helpful in guiding me to the right size storage unit that will fit my needs. She is very friendly and personable. Thank you Kat!

Great experience, property manager, Kat Lee, was very informative and helpful. Was able to secure a needed temporary space without any hassle. Would definitely recommend to others.

Kat and team are AMAZING!! Super nice and go above and beyond to make sure you're well taken care of.

Kat Lee is very friendly and personable. She greets me by name and is always helpful.

Kat lee is amazing! Very nice & helpful every time we come in! They have really nice units very clean facility’s! Definitely recommend

Kat is a very nice very thorough worker

The manager was awesome! I had gotten stuck in a huge traffic jam, so I was about 20 minutes late. She was there to open the door and never let on that she was irritated because I was late. She was so pleasant the entire time!

Gosh, what could I say...Kat has been delightful and simply the best to deal with. With my busy scheduled, and being out of town on business, she always let me know when my rent is due and when to avoid late charges.

This is a very well managed business. It is very clean and organized. The manager is very friendly and helpful. She walked me to the units to see where I could store my things. I recommend us this storage facility wholeheartedly.

Great storage facility and Kat has been so great!! Appreciate the care that she has for her clients!!

I have been using Secure Care Storage for a few years and Kat is amazing! Kat goes out of her way to ensure customers are taken care of and is always friendly and helpful! I highly recommend using Secure Care Storage for your storage needs.

Kat is so nice to work with and goes out of her way to help. We appreciate her work ethic.

I’m a longtime customer, and am so thankful to have Kat Lee and her team. I have multiple units and Kat goes above and beyond to help me keep up with everything. It’s rare to get this kind of service and they are stars!

My experience has been en excellent! Kat Lee in particular does and exceptional job of running this place. She's very kind courteous and helpful.

Had storage here for over 3 years. Kat Lee was very helpful and friendly!

Kat Lee, your on site manager, is awesome. Always stops to say hi and see how i am doing if I am at my trailer in spot 03 when she makes her rounds. Always asks if I need anything and makes me feel welcome there. Great manager. Please keep her.

Thanks for your help yesterday Heather very professional

Yesterday, I called the office and spoke with Kat, the manager. Just to let someone know that I was having a car problem, and my car was blocking other units until I could get it towed. I was in a poor mood stuck, and my thought process at the moment was negative. She immediately put me in better spirits and encouraged me. I was not expecting this. She offered me a water, and her words alone were more than I expected. But she didn't stop there. She offered to come by and jump my car. She did just that. She drove her own vehicle around and helped me jump my car. That didn't work. However, she got on the phone to see what she could do. She even offered to give me a ride home. I 'm blown away! Kat, thank you for your professionalism, kindness, gentleness, and hospitality. Thank you for all you did for me. Thank you for going above and beyond. I'm glad to be your customer. Words can't express how much I appreciate you and thank you for being awesome. You can see that she cares.

Kat was my representative she was very friendly, knowledgeable. Gave us a tour of the grounds and showed us the differences in the unit sizes.

This 5 star rating is for Property Manager-Kat Lee. She is a jewel!! Kat's level of customer service is stellar. Rare in today's world. She is always so pleasant, helpful, understanding, knowledgeable, kind, proactive, responsive. She returns calls, follows through with actions, listens and puts every effort into genuinely trying to help. She is outstanding!! Regarding the facility itself: we have been at this location 2 years as of Jan/2023. Very satisfied with facility but Very Frustrated with (3) price increases during this short time. Disheartening to read other reviews with same sentiment. Particularly Amy Johnson's: 10 year tenant, nonprofit storing scouting equipment - pulling out due to continual price hikes. Sincerely hope SecureCare will reevaluate the amount and frequency of their rate increases to protect relationships with what should be their valued tenants. Kindest regards.

We have used SecurCare storage at this location for a long time - it is a clean, secure, and well-maintained facility. Kat, the current manager takes customer service very seriously - wanting the best for the tenants and doing all she can to give a good experience. (I chose 4 stars as opposed to 5 because of the frequent rate increases.)

Securecare storage is great. And they are so helpful and work with me always the manager Kat is the best they have had and really makes you feel valued and is always there to listen and help with any problems. I am very happy with this facility

I really enjoy the current manager, however, I do not agree with their constant raising of rates and the fact that they took away the ability to pay for 12 months and get a month free. We have stored there as a scout unit for almost 10 years and are moving to a much cheaper location just around the corner that still gives the perk of paying for a year in advance and getting a month free and is $70 a month cheaper, which for a non-profit, is important.

Kat is awesome.!!

Kat was Great!! Super friendly and helpful with all the details!! Thank you Kat!!

Easy to deal with and friendly!

Kat works in the office and was very helpful in getting us a unit. She explained things well, showed us our options, and made sure we're getting what we want.

SeCure self-Storage has done an excellent job of meeting all my storage needs and I’m pleased to recommend them to any and all. Let me also add that Kat Lee has been exceptionally instrumental in meeting the needs of all our storage requirements. Good value as well.

Melissa was wonderful and answered all of my questions. I’m glad I chose this storage facility.

Kat was great to work with, helpful and cheerful.

Kat Lee is helpful knowledgeable and friendly, I am glad she works here at SecureCare storage, she was able to answer all my questions, and make my decision an easy one. Thanks again Kat...

Kat is extremely nice and helpful. She is beyond kind. Love working with her.

Wonderful experience!!!! Kat Lee is a great property manager! Fantastic customer service!!!

Nice clean place with good security. They also provide a dumpster for their people to use. That was a huge blessing! KAT does a wonderful job managing the 93rd and Sheridan location.

Kat helped us select the perfect storage for our needs. She is tremendous and we highly recommend Secure Self-Storage because of her. Tom & Carol

Thank you Kat, for making my experience a pleasant one when renting with you guys.

Kat was great and helped me resolve my problem very quickly. She is really up beat and fun to talk to. If you haven't met her yet stop in and say Hi.

I have had a very pleasurable experience working with SecurCare Self Storage! The property manager, Kat Lee, is professional and strikes me as a very knowledgeable and capable manager with great communication skills - (Yes, she will return your call). She is also kind and super relatable, as well. I have no doubt that you'll find this company to be an excellent fit for all your storage needs, and I'd like to give this particular location my highest recommendation!

Kat Lee has always been very responsive and accommodating. Great customer service!

Thank you Kat for all your help! One of the best property managers I’ve dealt with!

Kat Lee was out standing! Can’t thank her enough. She took care of all my rental needs and was very helpful.

Easy access. Clean. Lady in the office is very friendly and helpful.

Kat Lee is very nice and very helpful!

Christy O. Was awesome. She needs a raise!

Very helpful

Great customer service, Chris is friendly and informative. Appreciate the help getting the space I need

Always helpful and very nice.

Very knowledgeable and friendly. They're very transparent and a pleasure to deal with. Would definitely recommend!

Best customer service I’ve had in a long time. Jeremy was great

Jeremy is the best at helping anyone with questions and always is always very happy!

Piece of cake to sign up online

Great service and experience. Thank you!

Great and helpful people on site. Spacious and clean

Didnt have what i needed but the young lady was very helpful!!

It was great.

Ive been at my location for just over two years, and my office lady is such a joy. We get on so we'll, and I feel very comfortable with pricing and security of my belongings.

Sheri was very helpful! Great experience

Experience so far has been great! The office lady, I’m sorry I do not remember her name, is extremely nice! Definitely would recommend these storage units.

Near my home and secure.

Good place for storage

Very giving people

Reasonable cost and great customer service.

Nice place. Have 3 units here.

Rob is super. More than most people. He is so helpful and watches the units securely. We are very pleased and Rob is excellent to work with.

Great storage

Great safe place

Rob gave us excellent customer service!

Friendly manager and reasonable rental fee

We do, & have done, a lot of business with these guys-& they are just awesome. Rob is absolutely the best. Dealing with stuff like this can be (usually is) incredibly stressful-yet, Rob always takes the time to be extremely thorough & is beyond helpful. I/we have done a lot business with other storage facilities & this place offers more & has a cleaner, safer facility. As a woman, that’s incredibly important to me! We always have a choice, yet, there’s a reason we keep returning & bringing them even more of our business. Also, very kind owners, & that’s not something you’ll find most places. We keep coming back for a reason- If you can, ask for Rob-he’s awesome, & is willing to take the time to truly help you with everything, & make sure that you are happy & understand everything. Very, very impressed. Enough to even write a review:)

Great secure place

Heather was wonderful! Clean facility, super helpful.

Very clean and secure. Pricey though!

Great place! Easy to come and go. JoAnne is great!