SecurCare Self Storage - Storage Units on 4530 South Peoria Avenue

The girl in the office was amazing and helpful. When I went to my unit, there was a man practically living in the unit next to mine, smoking and the smoke was going straight into my unit and now my stuff I’m afraid is going to smell like smoke.

Four stars for the location and security. The young lady in the office was great. Talking to their 1-800 representative was useless. All she could do was read a few answers from a script. She couldn’t answer my questions or deal with my concerns. I have rented here before and it was very easy. They have been taken over by another company and procedures have changed. You either have to buy their insurance or provide all the information on your homeowner’s insurance, which is quite a bit more information than they need. Very intrusive. If I hadn’t had to have a storage place immediately, I would have gone somewhere else. Unless their attitude toward customers changes, I will be going somewhere else next time.

Heather West was super helpful! And very knowledgeable! Definitely recommend going here!!

We’ve been looking for a unit to store some extra things, this facility was so nice! The lady in the office was super knowledgeable and answered all 8,000 questions we had! 😂 (Heather, I think 🤔) the pricing was great and I know we will be telling everyone to come check it out! 🥰

Heather was super helpful and very kind. Can’t say enough good things about her!

Lori was really helpful and made everything as simple as possible

High managerial turnover rate, ergo, loss of personal interaction and distrust; also as an outside storage space, lots of bugs spiders rubbish inside. They also charge higher than other places but security is better and I have not lost my property. I did have an earthquake that damaged a lot of my things last year and haven't been able to clean it up due to 3 surgeries.

Lori was fantastic!! Suuuuper nice and friendly great service!!

Lori was very quick, polite, helpful, and professional.

Heather West the manager is awesome. She's very friendly and accommodating. If you use secur storage and have any problems Heather's your girl

Heather was so helpful and super friendly! Would definitely recommend!

Busy office but, Heather Osborn seem to handle the volume and assist me quickly. She handled payments over phone, walk-ins, and a bidder for mowing. Worked with me on a unit that would suit my needs and made sure everything was in working order. Thank you

The office staff is great. Heather West is always patient and nice when I ask a million questions. The facility is clean and I appreciate their small grace period in billing! I will always use this location whenever I need a unit.

Heather Orbson stayed late so I like swing by and pay my bill and avoid a late fee. She was very helpful

Heather was very helpful and courteous. It’s always nice to go into a business after a long day, and knowing they have had a long day too, to see a smiling face! Thank you, Marion

Heather was very courteous and helpful today. Thanks

Rental process aS simple and Heather was very helpful.

The lady in there was very nice and the prices are reasonable

Heather was extremely helpful! Great customer service!!!

Heather was awesome. Great personality and very professional. She took care of all my needs quickly and sufficiently

Heather was awesome to work with! She helped me with everything I needed in a professional and courteous manner. Would definitely recommend!

We had a great experience. We were in and out in no time and Heather West answered all of our questions and helped us find the best deal for the things we had. Thank you!

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Great customer service and a very friendly Manager! Love the extra mile she goes!

Heather Osborn is great manager

I needed to upgrade my storage unit to a larger size, I went in this afternoon, and the lady in the office, Heather West I believe, got me up and going in no time at all! She was extremely professional and courteous, patiently answered allmy questions, and the place is very clean and kept up. The units are very secure. I would highly recommend this place!

Heather has done a great Job. From helping pick out the size we needed To our continued support if we have an issue! Thanks Heather.

Heather West was great in answering all my questions I had and showing me the unit I was interested in. Thank you.

Heather was great to work with & explained everything. The grounds & units appeared clean (I looked inside 2 units). I was very impressed with the place overall. The only reason I gave it 4/5 stars is because I found out the next day I didn't need the unit & they don't allow refunds. But I still highly recommend the place & will go back if I'm in need of storage unit.

Excellent management. Great experience recently with Heather West after a mix up with an important package. It was improperly addressed but she quickly narrowed down who it belonged to and reached out so we could retrieve it. We had a very nice conversation during which she offered suggestions and support to make carrier deliveries smoother in the future. The customer service is appreciated!

Heather is one of the best employees ever. She helped me out in a desperate time and I can’t thank her enough! Thank you heather!

Thank you Secure Care Self Storage. They are a great, secure, clean, friendly, and helpful storage facility. Heather Osborn, does a wonderful job and is very helpful with any questions or concerns you may have. She does a super job taking care of customers. Five Star!!

Heather was very courteous to work with and was very knowledgeable and professional. 👍

Heather has been incredibly helpful during a very hard and traumatic time. She has been kind, understanding, helpful, and patient. Thank you!

Heather was very helpful, friendly and professional.

This is a great place to store your belongings not only for storage but because of the staff. They have great people like Heather who takes time to explain how things work and what's going on with your acct and never judges you if you are late or behind on your payments but tries to help with a solution. She is great and very much appreciated.

Heather Is amazing 🤩

Heather has a great phone voice and is very informed on the important aspects of the company. Even though she is in command throughout the conversation she maintains a pleasant Attitude. I would want her on my team , no matter what my business was!

The staff was very helpful and friendly!

Secure Storage has been great for me! Brittany @ the Peoria in Brookside location is amazing, very helpful, and professional!

Have use this place a few times . Very pleasant staff.

An excellent rental process! I was able to do everything online and have the entire process complete before I even set foot on the property. I also enjoyed the online only discount.

I am bad recalling names. The woman who set me up with a unit was awesome!

Great service!

I was very satisfied with the way things went when I rented my storage. Geraldo was very much informative bout everything. Thank you.

Had an issue with the form when renting online, but I went into the office and Gerardo was very helpful getting me all setup with a unit. Great experience!

Gerardo is so helpful! Got me set up with my unit in no time. Appreciate his service!

Gerardo at the BROOKSIDE location at 4530 S. Peoria Ave went above and beyond helping me get into my storage when I lost my key. I needed in quickly to get supplies for my restaurant and he made it happen!!

Savannah is awesome. She’s always very helpful and friendly. She helped me figure out what unit was best for my needs. Highly recommend.

Awesome!!

Got my storage unit today is a very good experience

Cant remember his name, but the younger guy working Saturdays was super helpful, friendly and caring. he showed us around different units and did a wonderful job helping us get a new unit.

Always quick to help us get done. And it's easy and fast to pay as well, which I appreciate even more!

This place has the best employees ever. Gerardo helped me out so much by staying in touch and keeping me informed of everything happening with my account he has been very personable and accommodating to say the least. I thank God for him being so n the place he is in. He has improved my opinion of this place. I have been here for more than two years and I’ve met and dealt with Angie and Aaron and the were great people too. Thank you all so much.

This is a very nice and SAFE place to store your stuff. The people are helpful and the area is clean!

Greg was a wonderful person and very easy to work with when I rented my unit. I used to be confused on the terminology of the industry, but he made the process easy to understand.

Quick and easy to rent, however the guy in the office my friends had to deal with torent the unit was slightly unpleasant and contrary.

Great service! Have had a unit here for several years.

Very nice staff and help full

Good

Not only am I a paying customer. I am also employed by sucurcare. Great place comparable in price but you can’t beat the customer service

I've been with this place for years...its not a bad place. Aaron's nice and easy to get along with. Thanks for your help man!

I moved out 02-05-21 and came back the next day to close the unit agreement and to my surprise, he had already done it for me the day before after he stopped by on his cart and asked if I was moving. Absolutely awesome experience with these guys and that mans is goin the extra distance

Aaron is great, very helpful with anything I’ve needed.

Very nice place and the people are awesome!! Especially Carolyn! And the bald guy ! Ihave never had a problem and I've leased for almost a year here

Clean units ,good prices ,and excellent customer service. Have used them several times before and every time they go above and beyond.

Aaron is great! Very helpful in finding the right size storage unit and close to existing units. Highly recommend SecurCare Self Storage!

Aaron was fantastic Help for me and went out of his way to satisfy my needs much appreciated Aaron!!

Location at 45th & Peoria is excellent. Always clean and well kept. Staff is always helpful and friendly.

Aaron is very respectful and responsible! I would store with him anywhere!

Great service, great price and great experience. Definitely would recommend to anybody who need to store things!

Great experience!

Angie is friendly and overall great person

Nice facilities

Angie was the most helpful employee of any of Secure Care Self Storage locations. She was, helpful, cheerful and answered all of my security concerns truthfully and confidently. I know living in Tulsa, anything can happen anywhere, but I'm confident about the security of my unit there due to Angie's diligence in her security efforts.

I inquired about a space and Angie found me one that day! She was very thorough and explained everything I needed to know. Great experience. Angie is a valued asset to the SecurCare team.

Angie was super helpful, she was very welcoming and took notice to all cars coming in and out of the gates, it made me feel very comfortable placing my belongings knowing she would keep a good eye on everything!

SecurCare has more than earned 5 stars. Not only is the storage facility clean, well maintained and secure the customer service Angie provides is impeccable! 2 thumbs up

Angie is the most helpful storage manager I’ve encountered during my moving journey. She knows what she’s doing, she’s very friendly and serious about helping her renters. Absolutely professional and I don’t believe I could trust anybody else with my belongings. Highly recommend!!

My boyfriend and I just recevently got a unit at SecureCare Self Storage and were very pleased. The front desk lady went over the information clearly and made sure we had what we needed. Super happy we went with this location.

Angie was so wonderful to work with. She was helpful and relatable, and answered all my questions without hesitation!! Great customer service.

Bret is hilarious and he always does right by me and my family.

Friendly

Angie is awsome !!

i reserved my 2nd storage unit from SecureCare Self Storage on July 12th. Staff member Sarah did a fabulous job in making all the arrangements smooth and efficient. She was incredible friendly and intelligent. She answered all of my questions to my complete satisfaction. I needed to switch to a different unit within minutes after selecting a different unit. Sarah adapted very quickly. She made the correct computer input. She walked to the new unit (E33) with me and had me inspect it to ensure that was satisfied. While unloading my truck and moving items into the storage unit (on a very hot afternoon!), Sarah brought me two bottles of cold water. They were life savers! I know how difficult it is for firms nowadays to find good employees. SecureSafe was VERY fortunate to hire Sarah. I told her that I had hired hundreds of employees before I retired. I informed her that she was exactly the kind of person I always looked for. I hope that you inform and acknowledge her for her outstanding customer service. Thank you.

we were very pleased with staff and we had some unexpected expenses arise and they were more than willing to work with us! Thank You so much for your patience!

Angie was friendly and very helpful, she got us set up with a unit the same day so we didn't have to drive all over town looking at other storage facilities. The lot was immaculately clean, and looked like it's well kept and secure. I was quite impressed by that and by Angie's customer service skills.

A little expensive but pretty good security l think

Very professional and secure

Angie is fantastic and very helpful! This is a very clean and secure location. I would highly recommend it to others.

Professional place

Angie is amazingly helpful! She easily answered all my questions & showed me around. I highly recommend this facility.

Well secured facility. Angie Bieloh showed outstanding customer service. Angie gave me a tour around the facility and helped me get the right unit I needed for my items. Wonderful personality. Always has a smile when greeting her customers. She kept her word about there policy when checking the units. Angie took the time to call and inform me my lock was not yet on my unit. Angie Bieloh asked nicely if I could lock it up for my safety and her records showing that it is secured.

Good servce

Very friendly

The rental agent was very helpful and professional both on the phone and in person when I went to rent a unit. Perfect setup with drive up storage units. Well lit and secured with padlocks on each unit that are bolt cutter proof. I like how the pavement on each side slopes to the middle of the lane to avoid water getting under the door.

Everyone was very helpful, warm and communicative, especially Carolyn. She kept me updated by email and phone, reassuring me that everything was in order. I second the other reviews that the staff was friendly and the service was great.

Carolyn was delightful! SSS was clean, inviting and safe! Glad to have my belongings here.

Carolyn is great! Very friendly there if you need her. Units are perfect, great prices and fast in and out registration!!! Yay, I definitly feel as if my stuff will be safe.

I have been a customer here for a couple of years and have been extremely happy with everything! Carolyn is awesome and always lets me know if there is anything going on. I always enjoy my experience there!

Would definitely use them again. Carolyn was extremely helpful and very professional. Exceptionally clean facility.

This is a very nice facility. They have great security. I have no problems with leaving my personal belongings here and feel comfortable with the staff and company. I was met by a very friendly staff member, Carolyn who helped me with any questions and concerns I had. Highly recommend.

Carolyn is amazing! She is the greatest example of what customer service should be!

Kathy helped me rent a unit and get a rocking special! Great job.

Awesome experience

Carolyn was super nice and helpful! There was a slight price difference in person rather than advertised online (though I’m sure admin or add-on fees happen almost anywhere)...So far I’m very pleased at how simple everything has been!

Nice facility. Carolyn was great to work with. Reasonable price.

Carolyn was awesome! The facility was clean and they made sure my things would be secure, as well as myself.

Tammy is kind and very thorough in explaining all the details of our unit. Got all the accessories needed with no hassle!

Lorrie was helpful & hospitable in my search for the right storage unit! They offer move - in specials, which really help out, even though I am month to month! So far, I have been very pleased!

These folks are friendly and customer-service oriented. After going online to see about what they had, I went right over there. They were very helpful and got me lined-out in no time. The location is perfect, the grounds secure and the storage well-maintained. Great value.

Good location, great friendly staff (Carolyn always helpful)!

Carolyn was very helpful with getting my storage unit. She was extremely helpful and very nice. I recommend this location for your storage. High security and has cameras.

Units are secure and people are extremely polite and professional.

Tammy did a great job showing us around!

Really great customer service. They made it quick and easy

I found the storage location and units very clean and easy to get to from main street. The employee was very friendly.

Fast service

Very friendly staff!

We are very please we this location. We are happy to know that our belongings are in a clean and safe area. The staff are always very helpful and friendly. I highly recommend this place.

Location pristine. Onsite staff, particularly Caroline, wonderful! Rare experience worthy of noting.

This place is great! A very friendly and efficient staff! We like the security and the location.

Secure, Easy and Convenient. Staff is friendly and knowledgeable. Was a little put off by the additional 10$ monthly fee that the company's own website doesn't disclose, however the unit and security are worth the fee.

Great climate controlled units!

Awesome service yesterday

Carolyn was very friendly and accommodating, showed me all the options to figure out which would be best for my needs.

Very helpful and convenient! All the employees have been great!

This facility is always clean and the staff is very helpful, especially Carolyn! They stay on top of things. Our only complaint is it seems there are frequent price increases, there have been at least two in the past two years.

Todd and Carolyn were both friendly helping establish unit space, length, and location

Great Location. The unit was clean and spacious and the staff was outstanding. Would recommend to anyone to have their items simply stored!

Easy and efficient customer service. Kitwana was very helpful and the unit is great!

Kitwana was very helpful in assisting me with a new storage unit, very professional and friendly.

This location has apparently undergone some management changes from when I first put my belongings in a unit earlier this summer. I had to upgrade the space I had to a slightly bigger unit, which Nicole helped with easily. When time to move the extra things into the new unit, the new manager was present and Kitwana was amazing! It was 109 degrees that day and she offered us bottled water. The second day we came in to finish moving things over to the new unit Kitwana allowed us to borrow a dolly that saved us tons of work and pain. The only disappointment I had was when I closed out my account on the first unit, I wasn't prorated any money to my new unit as I had been told would happen when I signed for it a week before. Thankfully, I'm not out tons of money because the month is almost over...but I still don't like to lose any. I don't understand why this company won't prorate. Overall, it was a terrific experience and I give both employees terrific ratings. They were both very friendly and courteous. I hope this continues throughout my time with this company.

Quick, helpful, courteous, thorough.

My storage unit was clean and ready for me when I arrived. I reserved a unit ahead of time so the process was fast and easy when I showed up. Good secure location. The staff is very helpful and works quick. Shoutout to Christine!

New management really gave me a 5 star view of the property and worked with me on what would be best for our needs. You can't go wrong renting with Simply Self Storage. Also, Kudos to new management for cleaning and keeping a part of Tulsa especially Brookside clean!!!

Genene was very nice and helpful. I feel comfortable storing my belongings with Simply Self Storage

Genene was very nice

Very helpful and friendly. The unit was clean and the area had good security.

Very clean. Genene charming and very knowledgeable. Couldn't be better sign up experience:)

Emergency need to store some personal work supplies. They were very helpful in finding the unit that was the best fit for my needs.

The lady was very patient and easy to work with

Nice employees

Kitwana and personnel are professional and attentive to concerns. clean facility. The Storage Station was always 1st class. This appears to be too.

They were super nice about helping us, Kitwana, particularly, super friendly and more than willing to help with my storage. would definitely recommend to a friend.

Great quick in& out

Joyful welcome by Miss Carolyn, started my reservation and showed unit, clean & servalienced, i support 5 stars!!!!!

Very clean propery. Friendly service. Manager (elect) was very helpful