Storage Units at 1057 Rim Rd in Fayetteville, NC 28314

Steve is the best

Lisa was awesome

Steve was great! Great help Will be back! Thank you!

I was very pleased with the facility and it made my family's move a lot easier. If needed again I'd definitely go back to them. They offered online autopayments which simplified things and use a gate for security. The gentleman in the office, Steve, was a big help, polite, knowledgeable, and professional. To me, customer service is what makes a company and he's doing a stellar job.

Excellent customer service. Highly recommended!!

I have leased a storage unit from SecureCare Self Storage for a few years and I have always had great experiences with the staff and the facility is always clean. Steve in the main office was very professional and courteous.

I love the location due to it being close to my house, but the entry gate is broken and has been for awhile. My belongings are secure with a lock, but anyone has access 24/7 whether they rent there or not. Gate should be repaired.

I like lady at the desk ebony she took good care of me and make sure everything was in place so professional and respectful would do this again

Had the space neeed, just in time.

Ebonie was very courteous and helpful. I am looking forward to this service.

Ebonie Was Awesome And Very Helpful Highly Recommend You See Her For A Unit

Abbeny was super great and helpful. Such great service!

The staff was very polite and helpful from the beginning to end. I had my things stored there for roughly 6 months and have no complaints!

Great

I have used this storage facility on three different occasions and the experience has always been amazing! The units are always very clean, security is top notch, and the price is more than reasonable. Ebony in the front office is a sweetheart! She is so kind, understanding and helpful. Her customer service skills are impeccable, and a lot of people can learn from her. Thank you Ebony for making our moving experience, so much easier!

Prices are good for the size of the units and the staff are always friendly and a joy to talk with, even if you are running a little late on a payment.

Securself storage is awesome storage facility! The staff is very helpful and polite.

It’s clean Nice staff

Super happy with my unit. Ms. Ebonie is very helpful and polite!

Excellent knowledge and customer service.

Ebonie is great! She’s caring and very professional!

Ebony has been a pleasure! Very friendly and professional! We have been using the storage facility for many years with Montrel and they’re all like family! SecurCare will always be our first choice if we need the storage space!

Like most people I fell behind. But I called and spoke with property manage, Ebony, and told her what was going on and when I would have payment there. She saved my unit and I made payment as promised. Thank you Ebony!!!!

Great customer service, friendly staff. Ebony was a pleasure to work with!

Awesome facility and staff! Thank you Ebonie and everyone at SecurCare!

Fell in love the moment I walked in... I just seen a bright light shining from behind the counter. After assisting other tenants EBONIE which was so beautiful and kind patient assisted me with finding a unit. On top of the great customer service I had a great experience she was so helpful not to mention Absolutely beautiful.

Thank you Ebonie, you were helpful and understanding with the situation with my account. You were informative about how you can and willing to help me in the future.

Ebony was professional! She was detailed in answering my questions, she offered additional information to services offered. Ebony also assisted with my issue and helped me resolve what I needed. Great staff

Great service. Always helpful and attentive. Great location if you live off clifdale

Very easy and pleasant experience. The manager had a great attitude.

Ebonie was very professional and helpful and great customer service skills.

Very patient, great service

Thank you for your services with stress free storage over the last few years.

Wonderful customer service!! 👏 🥰

Recently, I lost a set of keys and in front of my storage unit. Fortunately, Ms. Cannon had found them and made sure my keys were returned to me and my unit was secure. She was nice and professional in dealing with my incident. This place has always had its area clean and constantly monitored/patrolled. Thank you AJ and staff.

The employees are friendly they go out of their way to help. They are very kind and considerate. The unit was well maintained and very clean and fresh.

The Lady at the desk was so helpful answering my questions. Everything looked so clean👍

Super helpful and friendly the girl Ebonie at the front was extremely friendly. Prices seemed reasonable and convenient.

This store is GREAT! The manager keeps it very clean from the office, to the grounds, and the unit itself. She was very helpful and answered all of my questions. Go see her for all your storage needs!!!

Fantastic service

Very professional and courteous

Ebonie was so nice and helpful!!!

The area with the storage units is always very well maintained and cleaned as is the lawn but the gate has been broken for quite some time

Super friendly staff. Clean and safe place to store your goods. Highly recomended.

I have had the best experience with the property manager . He was extremely polite , helpful and courteous in my time at the facility. Made moving in and moving out easy and knowledgeable.

My school has had a storage unit with SecurCare Storage for several years. I have always been greeted with professionalism. I have never once encountered any problems with my unit. This is a very, very clean facility. I absolutely love Mr. Montrell! He has always been helpful and always professional!

Really friendly customer service. Always feel appreciated.

Great customer service. Very professional and courteous. Extremely pleased.

Such a great property manager . Nice, clean place..:)

Excellent, customer service was above exceptional. He had the most beautiful smile and attitude, and a caring spirit for what i need.WORLD CLASS, Customer Service.

I had an wonderful experience renting a storage unit with them. He was very helpful by showing me different units so I can choose the right size. I’m happy I found this place after searching for a week, because the move in went amazing here.

Amazing and willing to work with you! 10 out of 10!

Very friendly and clean. Easy access to the property.

It's a storage place but their prices are really getting high. Every year they go up on their prices.

I am in the military and decided to move out of my apartment for a short notice deployment. I couldn't find many units available in the area, only a couple that were charging ridiculously high rates. I'm glad I found securCare because it helped save some extra money in my pocket and I was running out of time. As for the indoor climate controlled unit itself, it was clean when I moved in and I had no problems with it. Mr. Holden was also fantastic and very pleasant to speak with. Thanks for the excellent service!

I would give this a A+ plus the man who waited on me was extremely helpful and very courteous I would do business or recommend them to anyone that needs storage I feel the place is very secure and the price is right

The place is very nice. I got s climate controlled unit that was way more space than I originally thought I needed. Gentlemen that checked me in was very informative. Thanks

Ms. Amanda was very patient and polite. She talked real sweet. She spoke upon arrival and when I was leaving . A very good worker. Keep her.

Montrel gave me top notch customer service and was so knowledgeable and professional! I went in looking for a unit. There were none available. He took my name and number and called me within 2 days. I Honestly didn’t expect to hear anything that soon. Great experience!

Very clean facility and great customer service! Montrell is the absolute best! I utilized this facility for roughly 2 years and never had a problem with anything! No bugs! No water damage! No mishaps! Not only does Montrell manage the property excellently, he makes sure that he becomes familiar with the faces that enter and exit the facility. Any concerns I had were quickly answered either in person or via email. Would HIGHLY recommend.

I rented a controlled conditions unit and my furniture stayed perfect the entire time I rented from SercuCare. The people at the front desk were always friendly and very helpful.

Montrell was excellent! He answered any and every question I had. He made me feel like I was choosing the right place for my storage needs.

The best customer service ever. MONTRELL was very patient and efficient.

I My experience at the front desk was very detailed and I was given the upmost attention. I haven’t moved in because I have bad back. I will be moving my boxes in this week. I love the location right down the road from me. Thank you for your great service

Mr. Monteriell very kind , funny and the give us a excelentl atencion. I which every body have that kind of person. It's gentleman and everything it's kline and very organized like I like. Thank you for your support

The people who worked there was awesome but the place actually has a lot of hidden fees they don't tell you about until you are there so be looking to spend an extra $50 to complete the process

The staff is amazing, super helpful & friendly

This is a wonderful, clean and very secure facility. It is worth it to rent a space here, if for no reason than to get to know Montrell. He is incredibly helpful and always friendly, never too busy to answer questions and efficient. I'm a return customer and this will business will be my first choice in Fayetteville.

Excellent customer service, quick and easy to get the storage, supplies available on site if you need them, I would recommend this storage facility.

Called to get information! A gentleman called me back and told me all the details and I ended up purchasing over the phone and was told to go to the site physically to sign papers. Went to the facility and the gentleman. At the front desk was GREAT! (Montrell) He answered all my questions fully and was very helpful. Very pleased!!

Montrell provided on time great customer service! I am glad I went to SecurCare Self Storage Fayetteville first.

Very professional and knowledable onsite manager at the Rim Road location. The manager takes the time to explain the new polices changes as they apply to the customer.. Great employee to work with.

MONTRELL is a professional great at his job. He always on point

Staff is professiinal and friendly, online reserveration of the storage unit was quick and easy.

Ive had a unit at this location since 2014. I have met a lot of people at this location but none like Montrell. He is an absolute amazing guy. He's gone above and beyond with the customer service, the pleasant interaction when stopping by the location, and an all around great experience. PROMOTE THIS MAN!

Good place

Montrell! Montrell! Montrell! I don't know where u guys found him but u need more workers like him. He was wonderful, personable and just plain fabulous. I can't review the unit yet. The update will come later this month. He feels like family. Give that man a raise pronto!!!!!! This is an update. Amazing staff but I had my things in the unit for three weeks and brought back some roaches from the unit. I was disgusted by this. I have to spray my home all over again. Other than the pest problem everything else was fine. I suggest you guys use

Absolutely Amazing!! Quality ppl Quality service! Thoroughly Pleased with Montrel H. service- *His Attention to detail meeting all of our needs during this hectic time with moving! Will recommend to others! Thank you! Grateful 🌏

Montrell went over and beyond to ensure my account and belongings in storage were protected. I do a lot of traveling for work and had several business accounts, which became very confusing. Awaiting the bank to research some issues of fraudulent activity from someone stealing my identity had frozen my accounts. And to top things off I was working and waiting for my government contract to pay their balance off. Conclusion is Montrell reached out to me and provided a plan to ensure my account was current. He was very patient and understanding of my situation. He did everything in his power to make this a smooth transition with all I had going on at the time. Montrell thank you for your wonderful service and I promise to pay it forward good Sir, always. And always recommend SecurCare on Rim Road.

Nothing wrong with it. Nice.

customer service was outstanding

I went to SecurCare again today to pay my bill and Montrell was there. He always provides great customer service and he has a welcoming and helpful attitude. He is a great asset to your company

Need better security. cameras not so good.

Montrell was a joy to work with!

Awesome manager. Friendly, helpful and great prices!

Great local storage

Friendly staff, affordable pricing and the staff answered all my questions and concerns... The transaction was quick and easy, and the units are spacious and clean...

Friendly staff, very helpful. Reasonably priced!

The prices are great but the lady who works in that office has a terrible attitude. Not very friendly or understanding at all

Very friendly, good prices and military discount.

Great storage facility.

Great Friendly service

The workers are nice, friendly & great service always! I never had trouble with my storage unit as far as robberies, fires, mice, or even flooding during a hurricane! If I deploy again I will definitely be back for future service!!! Don't forget military discount with great prices!!!

The service here can easily be unmatched! Friendly service, professional and knowledgeable, made a new friend; I would stop by just to say hello!

Safe and Secure: That's what I call it. The on site management is competent; helpful and friendly. The premises are clean and attractive as self storage goes.