SecurCare - Self Storage Units at 5185 Hallmark Pkwy in San Bernardino, CA 92407

Great service! Storage units very well kept!

Had an excellent experience with this company! Javier displayed excellent customer service and was able to assign me my unit with ease. Would highly recommend storing your stuff here

The manager by the name of Javier was very helpful this was our first time ever and was much needed thank you

Mike helped me get a unit quick and easy. He was even able to save me some money. The unit I got could use a little tlc but I wasn't looking for a nice climate controlled unit anyway, just somewhere to store my things. The facility seems secure and I had no problems upon move in. Update: I have been here for 3 years and I have no complaints. Staff has always been courteous to me and have helped with all of my needs. Javier is very professional and is always ready to help when needed. I will continue to use this storage facility and recommend it to anyone looking for storage.

Great customer service, Javier was on top of the property availability. After a simple questions, he knew exactly what we needed.

Clean facility, manager was really nice and accommodating. Convenient location and my stuff feels safe!

Extremely nice and helpful staff. I was able to get a units right away!

Super excellent service very friendly attentive Javier thank you awesome

Great Customer Service and Experience. Quick in and out process.

Very helpful property manager Javier! Thanks

I had an amazing experience with Javier. He made my moving experience easy as pie. Thanks so much for all you did it's appreciated.

Excellent service here, I would recommend this location.

Secure care was great to us and helpful. Javier was very informative and walked us through the process.

Great customer service

Amazing Service and Customer Service with Javior was Great 10/10 would rent here again

Javier was excellent great service. Highly recommend 👌

Very easy to get a unit here. Javier was very helpful in getting us started. He was very responsive when answering questions about the location. Would recommend if looking for a storage facility.

Great Service!

Javier and Jasmine are great help 👍 Appreciate it!

I like it

Spacious units with access available later than other storage locations. More cost effective than other locations as well. The staff was friendly and helpful.

Excellent service from Javier. Today my wife and I needed another unit and his customer service was amazing. In addition, Jasmine was great and she walked the grounds in the heat with us and never complained. I recommend this location. The Robbs family

Great experience here at secure care will definitely recommend

Clean facility, Best Customer Service, Best Manager

Javier did a great job at ensuring I felt secure leasing with the company. He was friendly and offered only the best service through and through. Thank you!

Excellent customer service. Very detailed and efficient. I would recommend secure care self storage for all of your storage and moving needs. Javier was awesome and very knowledgeable.

Great customer service! Javier took care of all our storage needs. Will definitely recommend this storage facility to family and friends.

My experience was great! It was super easy to rent the unit online and once onsite I met with the property manager. Manager was super nice and helpful with getting me situated with my unit. Really recommend renting a unit from this location.

Very fast service, Javier the property manager is very helpful.

They really helped me out. They allowed to look at multiple storage units and helped me find one that best fit my needs. Javier was really great in helping me find what i was looking for!

Safe and secure! The manager was very kind to us when we are moving in. 100 percent recommend!!

Really nice and secure storage units, great manager!

Great place, the attendant was very helpful in getting my storage unlocked. Cheap aswell and very roomy space

Great place! Reasonable prices, great hours and Javier, the property manager does an excellent job. I always walked away happy in all my dealings with Javier! Highly recommend!!

Had a very great experience the young man who helped me named javier was very polite helpful and outgoing !!!

Great place, great manager, shout out to Javier

Javier is very respectful and great at his job I will recommend anyone to store there items here.

SALUTE! Manager Mr. Javier. You've Done Shown-Up & Shown-Out Since Day One! We would like to Thank you for sharing Your Outstanding Customer Service, Your commitment to SecurCare (ing) the 500+ Unit Facility, 5 acre lot, Maintaining the Security, the Upkeep, the Cleanliness, Your Customer's satisfaction, etc. 99.9% Solo. While Living your Personal Life. Is Very Inspiring and You're Always Much Appreciated! #Best Prices in area, Good Vibes Only Come Rent A Unit or Multiple.

Great place, very trustworthy

Great manager, very helpful, did a great job by explaining the security of my items. Would recommend this place to whomever.

Great manager here, made me feel secure about my items

Great prices around. Javier was great helping me out getting unit. And made sure my questions and concerns were answered. Will highly recommend to family and friends. 🙌🏼

Javier made sure I was well taken care of. So far best prices around. Highly recommend to stop by and check it out. Will be recommending family and friends

Great customer service with a smile.

Javier was very nice when I called answered all my questions I would highly recommend this place

This storage place was awesome.Javier was very helpful.Thank you.

Loved this storage!!!

The customer service here was excellent,Javier was very informing on the spaces available and the prices. Would definitely recommend to anyone needing space.

Front desk employee was great and super helpful and friendly

Great storage place! Super helpful and friendly staff that answered all of my questions and the process was very easy thanks to them. 10/10!

Awesome friendly staff!!

Javier is fantastic will recommend friends and family here thanks securcare

Always a pleasure and very helpful

Thanks for the great service Javier!

This is my first time renting out a storage facility so I’m feeling kinda anxious about leaving my belongings. Javier went above and beyond! Very friendly, polite and extremely helpful. He called me the day after I booked my reservation online and offered me a “tour” of the units before choosing one. The office, facility, and units are very well maintained and clean. I also love how convenient this location is for me.. only a few minutes drive away from I’m living!

Javier made things so easy great guy to work with thank you

The front desk gentleman was really polite and made sure we got everything. He also cleaned out the storage room for us as well since the ones before us left a mess. Thank you for your help and your time

Javier was wonderful from the phone encounter to when i first walked in! Very courteous & gave complete details of the unit!! Amazing customer service! Highly recommend

This place is awesome we are very appreciative of the service and the professionalism of Javier the property manager we are very happy with this service and prices thank you so much secure storage Thank you so much Javier we are grateful.

Javier was great helped me everything I needed highly recommend

Great customer service! Javier is really nice! Will definitely refer friends to this location!!

Javier was amazing and helpful, he answered all our questions and made the whole process super smooth.

Javier was great setting me up with my unit he gave me a tour and explained anything I needed to know.

This is my 3rd time getting a storage unit. I picked this placed based on other reviews, and they were all true. Javier is awesome!!! My experience this time around with this place has been great. Javier is a very friendly, professional, and respectful young man. He gave me superb customer service and even stayed open a little later to help me out, which I really appreciate since I needed to do this today and start moving my things tomorrow. I highly recommend this facility for all your storage needs. The office and grounds look clean and well maintained.

Javier did a great job he runs the store with confidence

Javier was of great help on this rainy day. Gave me a great deal on my unit. Much appreciated.

Javier is a great manager with great work ethic!

Everything here went very smooth. Javier helped me out a lot and I had a great experience. Awesome place!

Fast and easy process with a great price! Thank you Javier for your time and help, very much appreciated!

Was looking for a storage unit to hold some belongings as I am in the middle of moving. Searching around SB area, and I found Securcare storage. Javier the property manager was very kind and a huge help in assisting me. Would recommend this storage facility due to the positive experience!

Clean trustworthy and great place to secure your stuff especially the customer service 👌

Was very professional and accommodated all my needs and questions

Thank you for everything you guys are the best I’m really happy with you guys and Javier Does a great job he’s on top of everything.

Javier was Great in answering all my questions has a attitude and it was really fast and easy to get my unit ty

Best storage place in the area!

Amazing and reasonable priced storages. I recently moved and needed storages asap. We came in and Javier was able to give us a storage right away that fitted our needs and answered any questions we had. The hours to access the storage are definitely a plus.

Great customer service! Very helpful with any issues I have.

This has been by far the best facility I've ever rented from the staff is overwhelming generous with their efforts for every resident for instance witnessed ventures where the management team has drove themselves to exceed the renters experience of renting from their facility it's been very impressive thus far and if you needed a place to secure your storages this is the best in the i.e.and I'm very grateful for all the teams efforts in my experience at secure

Wanted to thank Javier from SecurCare self storage for making the process of renting a unit here so smooth and fast , facility is always kept clean and staff are friendly I highly recommend this location for your storage needs !

Great service

Probably one of the best storage places I've had ! There's always someone there to help , and for me it's always JAVIER ! He's so nice and informative and always down to help when I can't get my cylinder lock to open lol not sure if he's a manager or assistant manager but he definitely should get that position , in my opinion . Also the place is always cleaned up and most importantly SECURE ! If you've been inside the office you can see how many cameras are on in all corners of the place . Definitely gives you peace of mind for your belongings . Thanks Javi ! ☺️ Newer review : 01/29/24 This storage place is still one of the good ones I've tried out . Prices are fair , compared to others around the area . Customer Service is really good , I'm glad they have Javier there as a manager . It's no doubt he's a good guy and is always down to help with whatever your needs !

Javier was friendly and prices are good

Had an amazing experience and Javier has helped me out when I was going in a rut rushing through moving from out of state and made everything come out perfect knowing our stuff is safe at this location.

Went in today after needing to store a bus , at first I didn't think they had space but after walking through the lot with Javier he assured

Great customer service, fast , clean . 10/10

Javier in the office was amazing! Quick and efficient service, got us exactly what we needed in a pinch!

Javier is amazing! I really appreciate great customer service with a smile, and Javier is all about that especially when he was helping us get set up with our storage unit. He's knowledgeable and resourceful. He even checked in on us to make sure we were able to get in properly and asked if we needed any help. Thank you for a great experience.

Amazing job, great service I highly recommend this location.

The best place to have your items best price and nice customer service

Great place got me in quick and cheap

They are super nice helpful and accommodating to our needs. I feel really secure and valued as a customer.

They have great customer service. Javier was very informative and made the process to open my storage quick and easy.

Amazing service thank you..

I've been using SecurCare for the past year. I'm very pleased with the facility and customer service in the office. They're always very helpful.

Javier is amazing huge help

Javier is amazing he does his job well nice place

Javier was extremely helpful with address my concerns with my unit. Very glad he was able to help!

Just got my unit today and Javier was a great help in answering all my questions. Everything was a breeze. Appreciate your help!

Javier was very kind ,friendly,and polite thank you javier

Great experience here! Javier the Manager is polite and is very informative in answering the questions we’ve asked!

The disck person is great really helpful

Met my needs and also have a Great customer service and great prices

If you need anything ask for Javier he gave me great service and was very helpful👍🏼

Super friendly, great service, no problems ever, was clean and very nice and Javier was such a blessing in helping me. Would definitely recommend this place.

This place is under new management. Things are being fixed, looking nicer, improving. No place is perfect, but the manager is doing all that he CAN to make this place safe and secured for his tenants. He’s very helpful when you need it, and provides the information you need about renting. I’ve witness a few disrespectful people that forget how to talk to other human beings, and he still keeps his composure and speaks appropriately. He is a friendly & knowledgeable manager that gives fair respect to all his customers.

Had an awesome experience here would recommend forsure ! Javier was very friendly and answered all my questions 10/10 !

Javier was very polite and very respectful. He was extremely helpful and we felt he did everything he could to satisfy our needs.

I had a great experience. Javier had wonderful customer service. I highly recommend this storage place.

Thanks Javier!! You really helped out saved me money i won't forget this

I came in to get a quote for a unit and I spoke with Javier. He was very helpful and knowledgeable. Good customer service. Definitely will be coming back once I’m ready to rent a unit.👍🏼

Seriously great customer service Javier makes this store a better place

Called in to inquire about storage space and prices. I received exceptional service. Javier was very polite and professional and very knowledgeable. He answered all the questions with enthusiasm which always makes a customer feel confident in moving forward with doing business with the company. He was truly helpful. Javier is an asset to SecureCare Self Storage.

Great customer service from Javier! Very helpful and amazing prices! Perfect location.

Javier is amazing at helping and providing customer service

Friendly staff

My experience at this place was professional and nicely frendly

Great customer service. Javier helped me find the right unit for my needs. Awesome job!

Javier is a huge huge help will recommend this place in the future

Guy in the front desk was really helpful

Javier was a big help great service

Javier was a serious upgrade to this store very professional and helpful

We came to this storage and the customer service was great! Javier helped me and my mom out and he was professional and helpful. Great price, best one out of the area.

Javier was big help got me a unit quick and easy gave me a tour right away and gave me a good deal I recommend this place

Very professional and helpful

Javier was extremely helpful throughout the day as we unloaded our stuff into our new unit

Came in Javier was very nice, & helpful with all my questions .Did an Amazing job with a smile.

My experience was good, in the office they were able to solve the doubts that I had and they helped me to facilitate my move.

Javier the guy that helped us out was very helpful. He took the time to help us out find the best unit for our needs.

Javier was very polite and answered all questions that I had. Let me know codes again bc I forgot. Military vet bad brain. He’s willing to go above and beyond to help his customers I wouldn’t want to deal with anyone else.

So glad there's a new employee that provided great customer service today!

You did great manager Mike is great

I'm great ful to have securcare self storage a part of my life. Keeping it 100, I wouldn't know what I would do without u guys . (Your the best)

I'm very impressed with the management. Always very friendly and professional. I especially like the fact that my locker has not been broken into. Unlike the last few storage lockers I've rented. This storage facility is top notch.

Applying for the rental online was very User friendly. When I came to the site the employee was very professional and helped me with signing into my storage unit. Prices are very reasonable as well!

MIKE IS A BLESSING. 100% GOOD DUDE. BLESS

Really nice storage place . Clean facility, friendly staff..

My personal experience at SecurCare Self Storage Facility has been great with reasonable rates to offer and safe to store my goods, Mike the Manager has great customer service in finding the right size units that fit my personal items. Thanks Mike!!

Mike was great, very helpful.. His salary should be doubled 😂

Fantastic customer service!!!!! Unparalleled!!! Mike is in a class of his own when it comes to human relations. He was patient and helpful. He resolved all my issues promptly. I have never felt so valued as a customer. Give him a promotion!!!!

Since I am a older women Mike was very patient with me. When I noticed a problem trying to get into the unit he was right there helping .

Excellent good place

So far our experience has been fantastic. We had some problems with access of our own making but staff stepped in and saved us from ourselves. Very grateful, would highly recommend due to great service.

Monique helped us today with excellent service, very professional and friendly and Mike was very helpful,professional and friendly also when we helped us

Have good prices safe and Lock down.

My girlfriend and I needed a place to store our things quickly so we went looking here first since it was a good location for us. We were helped by Michael and he along with the other workers had us set up with a storage unit with a more secure lock within 30 minutes and we were able to put things in immediately.

No problems. Thats a good thing!

Great Service!

It's ambiance is Angelic, it's like home to me!!!

The property manager was very kind and the move in process was very fast and efficient. This facility is very well kept. It has many high quality surveillance cameras.

I love this storage

Clean, well managed

Again, the staff is straight forward and helped me out quickly. With a very busy life I a appreciate that a lot.

We had a knowledgeable and pleasant young man set us up with our new storage unit. ( Dillon) It was easy and quick. We walked away very pleased that we had made the decision to get a unit with your company. Thank you!

Great place

Great customer service. Very polite and friendly :).

At first i loved it because i got a fantastic deal, great price. But then they kept raising their prices by 10$, and i eventually had to find somewhere else to store my stuff. Also the units are definitely not sealed because there was mouse poop all over everything. Other than those two issues our stuff was safe and our unit didn’t get broken into so there’s a lot of plus.

Good prices for storage!

Love this storage place security ever hour on the hour

The lady behind the counter was cool, calm, and nice. It was an easy set up with no hassle at all. They gave me the best and cheapest deal in the area.

Great place for storage of your items.

Nicole is the best onsite. Continues to provide the best customer service. Was referred here by the redlands storage manager. Great rates! Close access to fwy. And secure storage in a nice industrial area. Have been a customer for 3 months now. Ask only for Nicole!

Nice

Very nice customer service and really clean facility. Management helps tenants with their personal issues as much as possible within policy of doing a great job. Thank you! SecurCare for providing a Self-Storage that our belongings may be with peace of mind👍

clean and with friendly service.

Storage place very clean