SecurCare - Self Storage Units at 6982 Alameda Ave in El Paso, TX 79915

Liz was very helpful and explained everything to a T excellent customer service I do recommend it 👍

Liz is always professional and very helpful

The property manager was very kind and courteous. Very professional. Kudos to having such a Special team member...Thank You

The lady at the counter provided excellent service. She provided the information to perfection.

Excelente servicio y el personal muy amable

Great place and very good prices ! The lady helped us so much and gave us great service!

Un excelente servicio, muy amables y precios accesibles.

Super nice!!

Great customer service. Staff were very helpful, friendly, and fast. Easy process. Would recommend to others

Liz was so helpful and professional, would absolutely recommend to anyone looking for a storage facility.

Attendant Liz was super helpful and courteous.

I have front gate concerns because it’s been down for a very long time. In addition, rates are a little high. Inflation I get it, but most longtime rental folks can’t really afford the rate increases over the last couple of years. Just saying, but overall I am very happy with the location and especially the staff…

This facility is kept clean and very well lit. Easy access and is centrally located. Liz is very courteous and helpful. I highly recommend SecurCare Self Storage.

Your prices need to stop going up and to expensive now.

Fantastic service, very kind staff.

Nice places to rent and good workers

Thank you Liz!

Thank you for the great customer service!!

Great service, all my concerns were addresses completely and in a timely manner.

Easy access and super good service !!!

Great service Liz was so informative and nice

Great prices on the storages!!! Easy-to-use.

Went to ask about information and Liz was so helpful in letting me see the spaces and answering all our questions. Would 100% recommend renting units form her.

The location is excellent, good prices, secure, good lighting and the front desk staff provides excellent service!

The lady there was awesome very clean very professional

Friendly employees. Always very helpful. Good service. Keep you on track for when the payment is due.

Awesome customer service support, professionalism, highly recommended!!

Easy to rent online. Customer service on the phone is very helpful. The unit was clean.

I absolutely enjoyed the employees and how the facility is….

Even though rates have gone up, the property manager Liz provides excellent customer service to all tenants.

Very clean, very safe so far, very friendly staff, very economic. The only bad detail that the trash can is always full but I know it's not their fault directly.

The manager, Liz Martinez, provided excellent customer service, and the facility met my needs.

Es caro

Great place amsome fast service very helpfull

Great customer service!

Excellent Customer Service! 😁Highly recommend for all your storage needs. Special Thank you to Liz.🙌

Buen servicio, la atención de su encarga es excelente , gracias x todo

Lizz was so respectful and snwer all my questions

I've never rented a storage unit before, liz made everything so easy. She was so helpful and informative. I'm glad I drove a bit further away. I got confused and selected the storage a bit further than I wanted. But I'm glad it worked out the way it did. Thank you Liz you were awesome.

totally recommend

Wonderful friendly and helpful. The place looks fresh secure and nice. We got a 10x10 and it suits us perfect.

I wanted a place closer to home and worth the price. Liz was very helpful when I went in with lots of questions. Process was smooth and simple when I decided to move forward with my storage space. 🙂

Awesome customer service great rates I would definitely recommend!!!

Liz is a great manager, which guess beyond the call of duty to help her clients and make SecurCare a great places to store your belongings, i would recomend it to everyone

Liz was awesome. Made me feel real comfortable in knowing mu items are in a safe place. Thank you.

Liz y Nicole muy bien servicio.

Good and fast service

Amazing service from Liz! So helpful and knowledgeable about our storage needs..

I highly recommend Securcare self storage. Great customer service ⭐️⭐️⭐️⭐️⭐️ Thank you Liz for your hard work.

Property is in great condition! Customer service was even better! Friendly and super helpful. Totally recommend this property for your storage needs.

Liz and Tim did well with customer service! And exceptional cross selling skills. Thank you!

Love it!

Liz was awesome, she provide an excellent customer service!! Definitely my best option for a storage

I feel that the prices have gone way too much, yet, Ms. Liz Martinez has been very helpful…..

I’ve rented here several times and Liz has always provided exceptional service!!

Is one of the best to rent storage there very clean and big location

Liz so kind very good service

The storage place was right on time and the people were very nice. They helped me decide on the size i needed for what i needed it for . Greatly appreciated .

Great customer service. The staff is very helpful. Units are clean and affordable.

The business was ok for as long as I rented it. The only issue I have is the price going up on a monthly basis.

Excellent service totally recommended

Liz from Security Care is wonderful. Excelente customwr service. Place is impecable. Recommended 100 percent.

It's very clean and quiet

Excellent customer service from Liz!!! She has always been helpful and very pleasant to deal with.

Still early

It has been a great two years with this location management is great and safe place to have a storage unit. Liz at the front disk has been really helpful for questions. The unfortunate experience has been these past couple of months after they got bought out by a new owner SecureCare Self Storage previous Metro Self Storage and has added another increase after a significant increase two months ago. It's not good for those tenant who are looking to stay for a while because it is just increasing. I called the corporate line and they are unhelpful by saying that they can't do anything about it and put me in a list that a district manager will call. It's all BS.

Great customer service, the lady in the front desk is SUPEER NICE and was very helpful in showing the different options of units and explaining how much fits in a unit.

Our unit was ready immediately, customer service was amazing, it’s easy to get in with the code but it’s secure. Highly recommend.

Great explanation of services and cost. Attendant was friendly and informative.

I had never rented storage units before but there at Metro Self Storage Liz was an expectacular customer service and amazing. Very helpful and the price was cheaper than other facilities that we looked at. Thank you for an excellent experience

My son used this storage business to help him transition his move from an apartment to a home. They offered him a discount for the first month. He only used the facility for about three months, but he said it was worthwhile. The property is clean and well-maintained. The staff was also helpful. :-)

I’m new to town. I’ve been looking for a storage for a couple of days. I didn’t realize that with Covid and everything else all the storage units in town would be sold out. I couldn’t find one unit even a small unit. I called the woman on the phone was so nice and patient and she found me a different unit at a different location. Then I got a call from Bobby. And I went right in and set up my new storage unit. It was completely effortless and painless Bobby is excellent customer service. I feel it’s really good about using natural self storage thank you for your help

I've used Metro storage 2 to 3 times in the past 5 years and I have been very satisfied with the service I have received at the Alameda Ave location, friendly and available as needed! 👍

Great friendly service with Liz.

Excellet service lisa is a wonderful person with great customer service

Very good customer care service!!! The ladies are very attentive and awesome! Very clean area as well.

Liz was amazing! She helped me, made sure I understood everything, was super patient with my questions and concerns!! If only there were more people like Liz in this world!! You have an excellent employee! I hope the company takes good care of her!!

Very helpful and informative staff... They have help 24/7 and security is top notch.

My experience with this stuff has been very warm-hearted and polite every question I had (believe me was a lot 😅) was answered thoroughly and professionally.

Excelente

Very helpful and accommodating.

The staff is awesome and the site is supper clean and secure. Liz, Savannah and Ursula are doing a great job.

Staff is very helpful and friendly. I really do appreciate them calling me to remind me when my payment is due or past due. Life happens we get busy and miss due dates. I love having access anytime - evenings to avoid hot days. I highly recommend storing with Metro Storage. Thank you!!

Very friendly staff with honest advice/recommendations!

Buena atención, su personal es muy amable. Lo único malo son artículos que venden son caros.

Es un lugar muy seguro para guardar las cosas que ya no podemos GUARDAR en nuestras casas

One of the best storage facilities I've ever used. Easily accessible, rates aren't terribly high, management lives on site, and it's 24 hour accessible, which is important to me, yet hard to find. Never made sense to pay for restricted access to my things, at a different location than where I live.

Personal very friendly and helpful. The facility is clean with easy access. Great place!

This facility is very clean. This facility is run efficiently and the customer service person is friendly. They are very helpful and most importantly, Fair. I would highly recommend Metro Self Storage on Alameda to anyone I know.

My daughter chose Metro Storage for me because it was close to her house. She was helping me move from out of state. Since then I've made the move back to El Paso and at the present time have three storage units at Metro. I'm happy with them... it's neat, clean, and convenient. The staff is nice, say hello and often ask if we're doing okay.

Good prices

Desk person was very kind,knowledgeable and respectful. Always the storage parking lot is clean , and big ,even the trailers can get IN without any problem. Nice and Clean!!!!!!!!

Exellent costumer service!!! Talk to Liz, she really helps!!!

The office employee is very friendly and very helpful. Answers all your questions & gives you advise on what you should do to protect what you're storing.

Very good storage..highly recommended

Best place to store your belongings with no worries

Great management

I have been with Metro Storage for years. The staff is always friendly and helpful and go out of their way to assist with any questions/concerns. The facility is always clean and in good condition. I wish the mandatory insurance fee would go away but that is for the powers that be to take into consideration. I would give them 5 stars.