SecurCare Self Storage - Storage Units on 705 South Elgin Avenue

Clean secure storage. Helpful staff

Called to inquire about a small space for Mom's things. Whoever answered i think his name was Michael....was very sympathetic about our needs and budget. We also love the convenient location, close to most of us...we really needed a place that is secure and fully air-conditioned...we will tell friends and family about it...thanks so much!

Very helpful staff, good location, and fair rates. Michael was very courteous and a pleasure to work with. Thank you for everything!

Helped me through my particular situation and got the refund I needed. 10/10

Michael is the biggest help at this facility, he genuinely cares and takes the time to find answers for customers

I am the GM at the Ambassador Hotel in Tulsa. We have had a storage unit at the downtown location for many years. The new person in the office, Mike, has been very helpful during our recent visits. Also the facility is cleaner than I have ever seen it!

The manager Michael was wonderful and helped carry boxes to my car, absolutely love this place.

I was looking for a storage facility and I a friend recommended I check this one out. Michael was very helpful and storage facility was very nice and clean. As soon as I am ready I will definitely choose this place.

Safe, clean, and very accommodating!

Great customer service! My family and I will be moving into a new home soon and came in inquiring about an unit. Sandra the customer service agent was very courteous and had a great attitude. Was very helpful in deciding what we will need. Also I love the location very convenient. I will definitely be using you guys for my future storage needs!

Amazing staff

Friendly staff, very helpful, nice secure building, Love it!

Friendly staff quick service and a very secure building in a close to my home location, love it ,Thanks! Carl Adams.

You guys are by far the best. This is definatley the number #1 storage facility in Tulsa. I use them for all my storage needs. Once you try them you will never go anywhere else again.

Very professional and friendly. Goes out of their way to help and assist customers. I will be a long time customer! Thanks , Chris

This is by far the best storage building I have ever used and the staff is amazing. They have excellent pricing and the location is just perfect. I've never seen a storage building like this in town. I would highly recommend using them for all your storage needs.

Clean, friendly staff, a little overpriced. But overall very good

I came into the store today looking for a storage unit for my work and Kassandra was very helpful and gave me all the information needed. I will be returning when we are ready to rent a storage unit.

Very high tech

Well cool place

The customer service was really good from the time I walked from the time I left.

Meets my needs. 4 now

This is a well kept, nice, indoor storage facility. The staff are friendly and all the systems and electronics work well. If you decide to store your items here, you should know that like clockwork your rates will increase by 12% at the 6-month mark. And likely each 6-month period after that. I get it. It's business. But it seems to me a bad way to treat your customers. They seem to be banking on the fact that a 12% increase 2x a year isn't enough to get you to want to go move all your things somewhere else. And the sad reality is that, they're right, it's not enough for most people to want to come move their items out of an indoor storage unit. I was able to get my rate brought back down. But be willing to go hat in hand and beg. In person multiple times (Staff is different each day). Call multiple times. Follow up. Send emails. Dog and pony type stuff. The staff will give you the usual, "I can't make those kind of changes. I have to email my district manager." But if you stay persistent, they'll probably bring you back down to your original rate.. For the time being. It's a very nice storage unit with friendly staff. Just be aware that your contract is pretty much forcing you to pay an increased rate every 6 months. If you're cool with that. I think you'll be happy here.

Review #1 4/28/19**I’m very sorry to have to write my disappointment with communication between the call center and the actual site, and disappointment in the call center management. I originally reserved a space over the phone for one month and paid for it. I then saw a first mo free promotion (with online booking only) which I called Elgin to inquire about. I thought there could be some wiggle room considering I had not used the space yet and it had only been a day since I booked. Karen at Elgin was very sweet and accommodating but told me I would have to book for 3 mo to get the first month free. Ok, hm, that wasn’t stated online but ok. I need it for less than a month. She then tried (again super nice and accommodating) to help me with another promo upon my request at the E11st location (where online showed free moving trucks were available). I was then told by a call center rep after I reserved that space online that trucks are no longer supplied in Tulsa whatsoever, and it has been several months since they’ve been available. I wish the site had access to that information before we both wasted so much time. In addition, the one month free promo according to the call center was not pending a 3 mo reservation, no matter which location. I talked to a gentleman at the Colorado call center, Anthony, who was accomodating and patient. I believe he also told me there were free trucks (confused yet?) available but they couldn’t apply both promos. That was fine with me, I would rather have the free month anyway. He let me know he would explain the situation to his manager to see if they would apply the promo for a month free because of the all the complications and conflicting answers I received. It turns out that his manager said no they cannot cancel my order and provide a refund despite the poor communication circumstances. Bottom line: this is where honesty got me, paying over 80$ for a unit that I could have received for free had I not mentioned my extenuating circumstances and just gotten approval for the cancellation and rebooked on my own online(which I would have done if I got correct info from the beginning). Super sad and sorry for everyone’s wasted time and energy and my money. I lost faith in humanity a little today. ***UPDATE 5/24/19 Edited from 2 to 4 stars***When I arrived in person to use the unit it turned out to be an inadequate size with a barrier in the middle. It was also pretty inaccessible, despite what the call center told me. The store manager Clarissa was very accommodating in helping me reserve a larger more convenient unit AND helping me sort through the mess that took place earlier with my reservation. She was new but put forth 110% genuine effort to fix things on their end and work with me to provide real solutions. She and her staff onsite restored my faith in humanity :) Overall, I would recommend Self Secure if you go in person and work with the staff onsite, particularly Clarissa, and avoid the call center altogether. That way you can also look at the units to see what you’re getting and exactly how accessible it is.

Cool prices

Great price for very secure indoor storage. Will use again if I ever need storage!

Sheri is amazing! I kept my wedding decorations in there for nearly half a year and never had an issue. Parking is private and nice for easy access and things are always kept in a clean environment. Super helpful if you have any questions. Highly recommend!

Sharon and Ruth Ann were both very helpful and informative. They were polite and easy to talk to. The storage areas are clean and well lit. Access for downtown is very easy (although they are off a one way street) but easy to navigate. Their online specials are great. So far very happy with this storage company. UPDATE: Ended the contract as we did not need it any longer and they were so easy to work with. Will definitely use again when needed.

Great, Sharon the best.

I just got a storage unit here, & the discount and prices are very affordable. They have insurance, no pests, climate controlled. Overall my Best Experience with a storage Unit. The manager Sharon is most definitely the sweetest and most professional lady i have met. She helped me through the whole process!! Even down to helping me and my sons father with the uhual. An the best moving options. Come check them out!! Seriously. More units available!!

Safe place to stoor your belongings

Staff was wonderful, took great care of me even when I needed to cancel short notice!

Great service!

Fantastic location. Sharon is simply amazing and a complete joy to interact with, you can definitely tell she cares about what she does. I highly recommend here!

Sandy is great and easy to talk to! Super personable and nice! Very helpful.

I went in today and talked to Tammy! She was very helpful in my search for a storage unit I highly recommend going here for all your storage needs!

I've had the best customer service by three different Simply Storage offices today. The 1st storage facility was on Brookside and I happenes there because Google sent me to thw wrong address. The lady was lovely and helped me find the location I was looking for. The 2nd location was where I had my reservation. Vickie was amazing and we talked about the space I would need and she suggested the unit I rented was too small. She did not have any of the size I needed and made calls to find a unit of the right size and one that was on special also. So, ultimately I wound up 2 blocks from where I live with the right size unit, on special and climate controlled!! These ladies have been so gracious working with me today and I would definitely recommend any of the locations.

Because the customer service I received from the lady at the front desk was absolutely out standing and over exceeded my expectations. Mr. H

very friendly staff and fast service. Sharon at the downtown location made sure all my questions were answered and was exceptionally friendly and helpful.

Sharon at simply storage made reserving our unit so great! She was very knowledgeable and so nice and honest. Even recommended a smaller unit for me after asking what I was moving, even though it would make them less money. The facilities are nice and clean and I feel my items are safe. Easy ramp access for moving everything and a large elevator. This is a great choice for your storage needs.

Clean facility. Sharon is great help!

I walked in and felt at home. Wanted a small space for a couple of months and still got the special. And Sharon was an absolute delight helping me navigate what I wanted and what I needed. Thanks so much.

Sharon was great and a pleasure to work with. She took the time to answer all my questions and made sure all my storing needs were handled.

Super helpful, very nice facility

One of the nicest people I've had the pleasure of doing business with! Awesome indoor facility, easy layout.

Love this place! Sharon is AMAZING.

I rented this unit several years ago to store items I inherited but did not have room for in my current home. The staff at the Downtown Tulsa location is very personable. Sharon is very helpful. She will answer any questions, sometime answering them before you ask. I only go to the unit about once every six months, but she always remembers me. This past weekend I took an SUV load of boxes to store. She came out to tell me that the freight elevator was down - they are in the midst of a large expansion including improving the elevators - so I would have to use the smaller passenger elevator. She helped me take my items up to my unit. It took us two trips, each with a dolly-load. That cut my trip time in half! The only downside to this location is that you have to you cannot park next to your unit. This is "inside storage", so you have to park underground or at the loading dock and transport your items to your unit via dolly/cart. However, I feel that my items are very safe this way.

Tammy is awesome! So helpful and friendly. Great storage environment. Very safe and very climate controlled.

Clean, well lit, and secure. Easy 24/7 access.

The woman working here is very nice and conversational. The storage is indoors and air conditioned. Full time access 6-10

This was my first experience renting a storage unit and they made this experience very memorable and easy. I enjoyed the time I had here which isn't really expected when coming to a storage facility. Great staff, very easy to work with and a great system for making payments. Definitely going to be a long time customer!

This is a good place.

Great facilities, everything is accessible. As great as all of that is, the staff is even more incredible. Ms. Sharon takes care of the facility and customers with the best service and hospitality!

We have three units here at the downtown location. The onsite managers are awesome! We highly recommend using this location!

The downtown Tulsa spot is all indoor so it's convenient, clean and has tight security. I helped my buddy move into a locker and Ms. Sharen was extremely helpful and gave us her full attention during the entire moving ordeal, got us everything we needed and navigating through the construction was made easy. #storehere

The personal care, communication, and service here is second to none, which is wonderfully refreshing from the usual impersonal approach most storage facilities are infamous for. At Simply Self Storage you'll find that you're in in the hands of people that genuinely care and will help you every step of the way. Sharron has been nothing but professional and a delight to deal with. People like her are unsung champions that keep the place humming. I appreciate the fine facility and safety of storing my items there, but it's the people and service that make this place worthy of exuberant praise.

great place but online didn't mention extra fees.

This place is awesome! The manager is super sweet

Wonderful location and staff, easy experience all the way. I highly recommend to all.

This facility is in a great location, has excellent security, and is well lit and clean. Sharon went above and beyond to assist me. I would highly recommend this location.

Sharon is awesome! Great customer service always!

The best staff and a fantastic location.

Well managed and great clean place. Friendly staff that are willing to help out a lot!

One of the best storage experiences I've ever had. Ruth Ann was very friendly and helpful with setting up the unit for me as well as explaining everything involved. The facility is very clean and well organized.

My brother and I went in and were shown to our unit. Ruth Ann is great, she took the time to show us around the whole complex and made sure that everything was clear. The unit was extremely clean when we moved into it and the climate control was perfect. They even accommodate carts to help you move your stuff into the shed. Excellent experience, would recommend 10 fold to anyone looking for a well priced storage unit.

Sharon and Ruth Ann were amazing to work with! Super helpful.

The place is clean and the staff is friendly! Sharon was an absolute God-send on a rainy day when a weary traveler needed a friendly face and some help...

Sharon at the downtown location is so easy to work with and is one of the most pleasant people I have ever met!! If you are at another location or a competitor, move downtown!!

I would have moved out of Simply Self Storage if it weren't for Sharon, the wonderful on site manager. In their infinite wisdom, Simply Self Storage decided to raise my rental rate twice in 8 months to keep up with "market demand"...... This simply isn't how you treat good customers who pay their rent on time every month. Sharon is always helpful and friendly, and is eager to help in any way she can. She keeps the place spotless and in good working order. So, bottom line, Sharon will take great care of you, but Simply Self Storage is just another greedy corporation that doesn't care a bit about their customers.

So appreciate Sharon's attention and help this week!!! Her care and concern is outstanding. Sure hope upper management is aware of all she does to provide excellent customer service! Thanks Sharon! Merrilou Taylor

Sharon provided us with the best customer service a person could ask for. I was very impressed with the cleanliness of the facility and the security. Would highly recommend this place.

I am an office tenet in the building. Sharon was very accommodating with my needs and very helpful with all my questions. Great place to rent space from!!!

Super clean, well lit, with tight security and easily accessible to downtown. I love driving into an indoor, climate controlled secure location to Store my valuables.. Plus the customer service is outstanding!

Sharon is the reason that I gave this place 5 stars. She is the property manager and she is outstanding. Such great customer service skills. Thank you I had just hung up the phone with their customer service rep. In fact my call dropped. And Sharon called me less than two minutes later ready to explain all the features of the facility and make me feel welcome and comfortable. Thank you so much Sharon. You are awesome! I'm so glad to have this situation taken care of right now

Ms. Sharon at Simply Self Storage has been wonderful during our entire rental. The team is great and the facility is affordable and well maintained.

Very friendly service!

Sharon was very professional and was quick to act on any questions or help I needed. Will use this company in any future needs

Beautiful and clean facility. Sharon was very helpful and friendly.

Great staff.

Great service and staff!

What a treat this place is. No troubles getting a unit. Great location. Great service. Highly recommend if needing storage.

Great customer service. She helped me with my questions made sure I liked what I wanted before I bought it.. it was overall a great experience.

My wife and I relocated to downtown Tulsa earlier this year. We met Sharon and rented a unit the same day. She is always a delight to see and runs a very organized and clean location. I would highly recommend her and this location to anyone!

Sharon at Simply Self Storage is the best. She made my rental as easy as can be. The rental unit is clean, spacious and easily accessible. Highly recommended.

Very friendly & helpful!!!

Great place and excellent service!

Worked in the building for over six years and the transfure to SSS was a good transition. Sharron is my favorite employee of Simply Self Storage, she has a wonderful personality, always has a smile on her face and is willing to go out of her way to make sure everything is in place.

Nice, clean, and secure. Very friendly staff!!

Sharron is nice and helpful. She also has a great personality!

Sharon was outstanding in helping when I closed my unit. She was personable and professional. I will return to Sharon and the elgin unit the next time I need storage!

Miss Sharon is amazing

Sharen was real nice. She took us to the right storage unit that we needed! Thanks a bunch!

Sharon R. Helped us out very well, I wasn't there to purchase a storage unit but she had perfect customer service skills and interacted with my family. Very knowledgeable about the units! Sweet woman. I will be back.

Sharen was a great help when we were looking for storage and was very knowledgeable!! Thanks Sharen you were awesome!!

Miss Sharon is the most competent excellent property manager in town

My experience at simply self storage has been great, lots of information I really had no question for her she answered everything a head of time and I got a great tour, very helpful thanks

Mr.s Sharon is the sweetest person ever this storage is the best i never had any problem i love this place

Great and easy experience!

I love me Some Ms Sharon she very delightful, Kind this place gave life. Rated them a 5

Sharon is amazing, most helpful person I have dealt with in a long time.

Love this place!! Steve and Sharon were great. I am excited and comfortable trusting them with my prized possessions!!

The place looks slick and span upon first inspection. Everything is indoor so you don't have to worry about climate control

Great facility. Easy to do business with. And Sharon has taken care of everything I've needed effectively and efficiently.

Sharon and Steven are so helpful and kind, and have made the storage process streamlined and easy!

Great service and personable staff that are very helpful!

Sharon was helpful in showing me various units.

Sharon was extremely helpful in getting me the best deal and finding what I needed in a storage unit. I'm very happy with this experience and highly recommend the downtown Simply Self Storage!!

everyone there is very nice and willing to do what's needs to do. there is always prompt service no matter what. come check them out you wont be sorry.

Sharon was efficient and nice to work with.

Great location. Very secure. Sharon is very conscientious and professional.

Awesome experience Sharon was very helpful and the building and units are very well kept would recommend to anyone looking for a good storage unit

Sharon is Awesome!! Nice facilities.

Sharon was an excellent help in getting storage unit for my mom. I would recommend them to anyone.

Great customer service got right to the point helped every where they could

Sharon was alot of help

Sharon, the facility manager, is amazing! Great customer service ... clean facilities ... convenient access.

Easy, simple and safe. Multiple options for whatever you need.

I love this storage and if I ever need it again this will be where I go. It's clean and easy to get to. The office lady is extremely nice and very helpful. I got a great price on a big storage. I would recommend this to anyone needing a storage facility.

What a fantastic place to look after my stuff. This place is spotless, smells great and very well-lit. Easy in and easy out. Nothing to worry about while I'm away.

Great place Tom was a great help

Thanks Tom for making this an easy business transaction.. you are a pleasure to work with

Tom was very helpful. He was kind courteous and offered us a great deal.

I've been using Simply Self Storage for roughly four years. They were actually a different outfit until about a year ago, when SSS took over management. Of course, I would prefer not to have to use a storage facility. But, necessity being what it is, I can't think of a better company to deal with. They provide excellent security for my items, but more importantly, there are no surprises in the way they do business. If there have been any changes in rates or rules, SSS has been exemplary in providing info well ahead of any changes. In all, I would recommend Simply Self Storage to anyone needing storage services.

Came in on a random Saturday,Tom was very helpful with paying my bill and getting me on my way.

Good, they keep an eye on things and make regular checks of the property looking for things out of the ordinary. Loading/unloading docks inside out of the weather.

Wouldn't store anywhere else! Super clean facility & I have to say that Tom is very helpful! Couldn't ask for a more secure facility.

Easy access right off the highway and great staff. Thanks Brandy

Omg this place is awesome!

Brandy is most helpful, friendly and professional in securing proper locations for your storage needs. The downtown location has taken all precautions for temperature control and security. It is made easy to get in and out of.