Storage Units at 3044 Washington Rd in Augusta, GA 30907

I had some trouble reserving my storage online and ended up reserving at 2 different stores. Needless to say the ladies at the front of the Washington rd 3044 location were a big help. They helped me make sense of the confusion and were pleasant the entire time and I paid less than expected. 5 star service ladies keep it up!

The best and the easiest I have ever dealt with and the prices and sales are unmatched, super clean!!

Great personal experience and was really helpful.

Keshia & Jocelyn was very helpful , helping me find the right size storage unit for a great price , very nice and friendly.

Grateful and Keshia great

Property Manager and Staff Member Heather were extremely helpful and very knowledgeable of the units we’re acquiring about, we will definitely recommend this property to everyone we know.

Keshia great

Keshia great

The surface inside the gate secured area is very sloped. Even at low speed a passenger car such as mine , Cadillac STS, risks scraping the undercarriage.

Great customer service and staff very professional, friendly, and helpful.

Was treated great and showed three different units so I knew my things would fit

Keyshia great services

Keyshia great

Keshia was great!!! Customer Service was on point. Very pleasant to work with!!!! I would definitely give more if allowed. Great job!!!!

Keyshia great

The storage unit is clean and the process very easy.

Everyone’s very polite and very gracious I appreciate their sincerity and tell me that I would be safe to go into my unit

Nice place to poop

Great service keshia and mike

Y’all was the best you was very helpful had a great attitude I just love how y’all handle business.

Keshia was very efficient, helpful and very polite

Great and very friendly

It's a nice day outside so I went Price shopping for storage units for the summer side gig. even though I did not purchase one today Kareem and Lakeisha were very helpful the prices were great they even have the first month free on some of um. I'll definitely be back!!!😁🔥🔥🔥🥳

Happy customer since 2010.

Thank you for help during this PANDEMIC

Not bad but could improve customer service. Calling in and getting a corporate person instead of the people on site is annoying.

Reliable and secure!!!

Very nice and very satisfied with everything

Great staff

The manager is very nice and helpful

No problems!

Great service keshia

I never have to worry about our stuff in your storage. Thank you

The experience was great and the customer service was excellent

Very friendly and efficient. Really was a pleasant encounter.

BECAUSE EMPLOYES ARE REAL NICE .THANKS

Just a four

V.ery helpful and great ppl I will recommend this storage unit to anyone.

Chris!!!!!!

Always a good experience when I come in office!! New guy is awesome

Great service from Ms Keshia she got me the size I need and she was amazing 10 plus stars

I went to mu unit after Christmas to put decorations bacnk in storage. I noticed there was a leak in the ceiling of my unit. This happened on a Sunday an nobody was in the office. I found another unit close by that was the same size and moved my belongings to another unit. As I was leaving, I got in touch with someone and let them know the situation. They emailed me a new contract and said they would have the other unit taken care of. The lady I spoke with was very nice and helpful in the situation.

Always a pleasure coming in. The representatives are extremely helpful and alway presenting great customer service. I am glad I chose here rather than anywhere else.

Very pleasant staff and convenient facilities!

Rented online before arriving in town and the price was discounted significantly over the in-person price. Documents were easy to sign and submit electronically. I arrived almost at closing and still needed to purchase a lock. The attendant was kind enough to let me in and help me out. Barring anything else, I am a satisfied customer.

The new manager is personable and friendly! Super fast service!

A great and amazing experience with both lovely workers.

The manager at SecurCare is professional and accommodating to customers.

Had a wonderful experience. Keshia was very patient and answered all the questions I had. Very clean and well maintained. I'm very pleased. Thanks ya'll

They are very helpful and polite and they work with me when I am late with a payment glad I choose them

It's always perfect experience she always greet you with a smile

Excellent job on everything.

Every visit is awesome. Keisha is wonderful and is always helpful. If you are ever in need of storage definitely give Secure storage a try, you wont be disappointed. Great job!!

Mamagement is great. Secure storage.

Keshia and Kareem was great 👍

Ms Keshia was great she knew what I need for my storage need would recommend this places

The lady at the desk was polite well-mannered and rather a lovely person to be around my answer is were given quicker than I had expected and my storage space was just the right size with a little room left over for more stuff.

I went to get a unit and the person Stacy was working She was super helpful explained all glad I got too speak too someone friendly She made the experience super easy

It has been a pleasure, in every aspect, doing business with this company. Kudos

Awesome clean friendly very respectful and polite. Keshia was very patient and answered all mine and my daughter's questions looking forward to working with her and knowing my storage unit will be safe thanks

Was very pleased with the clean office and grounds. The manager Keshia was very respectful and Answered all my questions looking forward to working with her and securcare self storage to keep my storage unit clean and safe. Thanks

It was very cheerful and pleasant. Great customer service!

I think you were very helpful and very pleasant to do business with thank u for your kindness

Keshia great 👍

Lakeshia found me the perfect unit. She was very patient and found the right solution to my storage problem. They have everything you need except the truck. I even got the first month free on one of my units. I definitely recommend and will be back in the future.

Met ms Keshia she great !!!!!

Clean and affordable. No problems.

Conveniently located, and easy access to accommodate your needs.

Place is the best for storage

Great customer service.

Flawless experience from start to finish. When walking in, you’re greeted by a well spoken person, dressed professionally. The terms and details about your storage are explained comprehensively without wasting time. Entering and exiting are easy and fast. The layout of the facility is in a tiered-hill arrangement but the angles of approach are perfect so low trailers don’t scrape. Also there’s plenty of room to maneuver and back up trailers even with a 26’ box truck. The aisles are wide enough to squeeze by when other customers are parked be their units. Billing is easy and prices are quite reasonable. I’ve used storage units for years and securcare ranks very highly among places I’ve been to. Highly recommended and my first choice when I need a little extra space.

Great place for your storage needs. Chris the manager is always polite and professional. I highly recommend this place for clean an affordable storage buildings.

Amazing service!

Chris always polite and respectful and always helpful. Prices are unbeatable and always does reminder call so no late fees. Go see him

Chris the manager was excellent! He was knowledgeable, professional and fun to speak with.

Was there yesterday on 3/24/2021. The guys there are great to deal with. Very friendly and professional.

I have stored in 3 different places in town and this one is by far the best one. I have to give 10 stars to the mgr Chris and Dave there. Chris is the most helpful most courteous most pleasant most knowledgeable most friendliest and most understanding helpful person in the business. This guy has the biggest smile in his voice over the phone as well as in person. I can't thank him enough for all his help in my storage needs. I won't use anyone else to store with. You should too. Tell em Jody sent ya. Cudos Chris. Securcare , give this man a raise and NEVER let him go. He's that gem. ☝

The units ok. The drive through it is very rough and cars scrape the dips and hills.

Manager is awesome and very helpful. Units are priced reasonably

Cheerful customer service could not have been any better. Quick, efficient process. Locks, boxes, plastic mattress and furniture covers available at great prices on site. Unit was clean, and checked before use. Great hours, easy access, month to month rental. Jamie, Cici and Chris were exceptional. Thank you and highly recommend this facility. Tom F

Fabulous to work with!!!

GREAT COMPANY W/ GREAT PEOPLE & GREAT SERVICE! SHOUT OUT TO MY "CHRIS BROTHER!"

Awesome Customer Service! Stopped in to look at the size of a unit and ending up moving in the same day! My service was fantastic making for a great experience. The office was clean and organized, unit was neat and clean as well. David and Chris made the entire process easy, clear, friendly and professional. I would recommend these guys and facility to anyone looking for a great unit at a great price with exceptional service. Way to go, guys!

Great employees and service. I especially like their lock system as there is an added cover over the slide so it can't be cut with bolt cutters, should someone decide to break in.

Did not realize the staff would be so invested in running a tight ship: much appreciated.

Excellent customer service every time I visit! Will come back if I need to a storage unit again.

The guy that helped me gave me excellent service.The thing that stuck out the most with me was how safe he was during these Covid times I forgot his name but he rocked

Excellent facility. Clean safe and secure. Staff is very attentive to all details. Long term renter. Definitely recommend. Chris and Anthony were great.

Patient, knowledgeable and outstanding customer service!

Great Customer Service! Rented a unit today and Chris and Rhett were more then helpful and have great customer service. I will definitely recommend SecurCare!

John and Chris were exceptionally helpful in assisting me in coinciding my storage needs and my monthly budget. I highly recommend this storage location due to their professionalism, enthusiasm and knowledge of the product/services offered by SecurCare. Thanks!

Excellent customer service. Staff was more than friendly, helpful and accommodating. Great knowledge of the company’s services and the benefits of choosing them.

The Store Manager Chris Newsome is a true asset to the company. Very knowledgeable and goes the extra mile

I share a unit with my daughter Claudia Davison. We are both completely satisfied with the service we have received Secure Self Storage. The staff are very friendly, very thorough and they keep the property very clean. Unit prices are super reasonable. They have surveillance covering the entire property. I feel safe going alone at night and I know my unit and it's contents are safe. I highly recommend Secure Self Storage give them a try.

First time using a storage facility but Chris and Rhett are awesone they made us feel like family, they both had very good customer service and was very friendly.. Would HIGHLY RECOMMENDED THIS PLACE!! Thanks again Chris and Rhett!!

Chris helped me understand how the whole set up with renting storage from this place to the t. Every questions I had in my head were answered before I can ask and plus he’s really really nice, understanding on is on top of his game. I will continue to rent from this place especially in my future endeavors. I will most definitely recommend others here!!!

Great customer service but my climate control building's ac isn't working. Too hot to work in the day time

Chris and Julie and the whole crew does excellent work all the time always on point from Cory Adams

Friendly staff

Back during all the Covid-19 quarantine my boyfriend and I needed to get a storage unit. Chris at secure care was amazing!! He took such good care of us that day. Everything was contactless and easy! We have been SO happy with how everyone has treated us here. If you want a good quality storage unit place with amazing customer service, then go here!! By far the best in Augusta!!

Jen is amazing! She has the best coworkers. They all go out of their way to help their customers with the best storage solutions!!

JENN was absolutely delightful !!! She was funny and well versed on the knowledge and she made this process as smooth as possible !!!

Shout out to Jen!! My daughter and I walked in to a very pleasant atmosphere where she made our rental experience a great one. She was very friendly and explained everything in great detail and also made us laugh in the process. Oh, the complementary cold bottle of water was “spot-on” on a 97 degree day in Augusta, GA!! Very pleased!

Really good service Jenn and Chris

When you go to this awesome location make sure you go see Jenn she was very informative and helpful. She answered any questions I had making the process very easy.

Great friendly staff. Clean and safe location. Jenn was super nice and helpful. Highly recommend coming here for storage and/or packing supplies.

Jennifer Jackson was very professional and more then helpful when I attempted to move back to original location due to a falling wall. I will definitely communicate to my friends about using SecureCare Self Storage.

Knowledgeable, efficient, courteous employee, Jenn (Jennifer) got us in and out quickly and made the process easy and quick!

Jenn is the BOMB!!! So helpful with answering all of my questions and provided more information than I hadn’t even considered

I rented a unit for 2 years with securcare and the experience was amazing. I can't thank them enough for the great service they provided me. Chris and Jen always made sure I was well taken care of. Jen's customer service is outstanding. I definitely recommend the 3044 Washington rd location for a well kept and clean environment and outstanding customer service also a very safe place to keep your possessions.

Always have such a great experience. Jenn was fantastic and very personable!! Such a breeze dealing with storage here!

Jenn at the office has an an amazing pleasant personality and has the best customer service one could ask for and to realize that she’s new on the job is amazingly awesome positive energy and attitude.

Jennifer and Chris have been super helpful and had most of the tools that I was looking for. Professional and resourceful!

Jenn is AWESOME!

The staff at this location are awesome! They always know my name when I walk in the door and have always given excellent customer service. A big thanks to JENN she was very friendly and extremely helpful the last time I went in to make my payment. Thanks guys you are doing a fantastic job!

Just moved in and Jenn was awesomely fast at getting us in our unit. Paper work was thorough and fast. Jenn is knowledgeable and friendly. Love how available and service oriented the staff is!

JENN is the best always great customer service been here over 2 years great area to store keep up the good work!

Jenn made my last transaction enjoyable and fast. Great addition to the office. Thank you Jenn!

Jenn was very polite and very helpful in helping me decide on what size unit I needed

FRIENDLY...HELPFUL...AND THE BEST STORAGE SERVICE...I WILL RECOMMEND MY FRIENDS AND FAMILY TO THIS STORAGE ...

Chris was great. Very professional and got me setup with ease!

I've dealt with Chris Newsome with regards to my storage unit and I want to give him kudos in excellent customer service. He is always very pleasant and has been very helpful in my dealings with him. Thank you Chris.

Posting on behalf of customer Celeste who does not have google access. - staff was very friendly and knowledgeable. Made the experience super easy! Glad that I chose this location.

The only way I'd use an alternate storage company is if I owned it myself at this point. The team here has taken fair care of me for the past 9 months. Recently, I started new contracts for larger space and Arnez made it a quick and easy process even with my kids running laps and singing opera pitch while dodging their naps. They keep close eye on you property and notice if you changed something or moved something around, just in case it wasn't you. Thanks crew. Only reason not 5 stars are the random rate changes I to your contract.

Arnez thanks so much for the help with transferring my storage to a much nicer place. Arnez is super sweet and very through person very good attitude and great service with a great smile now he has to do another presentation for me GO SEE ARNEZ AT SECURECARE IT WILL BE WORTH IT!

Arnez thanks so much for the help with transferring my storage to a much nicer place. Arnez is super sweet and very through person very good attitude and great service with a great smile 😃 now he has to do another presentation for me 😂 GO SEE ARNEZ AT SECURECARE IT WILL BE WORTH IT!

Chris was very helpful and understanding. I really appreciate his great customer service and kindness in my dilemma. Thank u Chris wonderful job for your help again.

Chris at secure care was absolutely wonderful. He is professional and efficient. I have used mini storage facilities and hands-down this one is the best, mostly because Chris knows his job so well.

Chris has been a huge help with keeping up with my units. He's very knowledgeable about the best way to handle and store your belongings. Every time I come into the office, he's in good spirits. He's made my experience with SecurCare an enjoyable one. I appreciate him and SecurCare.

Justin was a very helpful your young man. Very polite and has all the questions answered to help. Come see Justin when you visit this location.

Chris and Justin are always friendly and helpful. They are there with the best customer service. Old school work ethic.

Chris has always given great customer service, very friendly great employee

Boss Man at this store is a rock star! Always helping out his teammates any chance he gets. Thanks for all the help Chris! You rock!!

The only two guys I've ever met, that keep the office smelling and looking better than a Yankee Candle Store. Thank you guys a million times over for helping out a woman on a journey of growth and development. Truly a brotherhood of strength, support and resilience. #TeamMurica #BackTheBlue #BrothersInArms #ServiceFamily

Very nice and courteous place.!

Chris is very helpful and informative

Great customer service!

They act like professionals and show kindness; online, by phone, or in person.

Chris at Secure Care is professional and pleasant. He has answered all my questions with a smile and knows the business. I’m happy with my experience and would recommend to my friends.

Chris is a True Gem. Great in Mannerism. Very Detail Oriented. Dedicated. Devoted. Pride of SecurCare. Can't find Anywhere.

Great place to store your valuables and it's very secure.

Staff is amazing. Clean facility. You can't go wrong here.

Very helpful staff. Good prices.

I went in today to get a unit and the manager Chris is pretty awesome! Very customer service Oriented! It’s not common in these kind of business to find good service but I actually found it with this company. I’m almost sad that I won’t be needing the unit for more than a couple weeks. He’s definitely an asset to their company. I hope they don’t lose the attitude that they have now.

When you have to do what have to do.

Awesome

Excellent storage facility with climate controlled units. Just need you all to redo the pavement out there

This is a great, clean storage facility. Everything is always so clean and the staff is always smiling and willing to help

Great place. Very convenient. Great customer service. The ladies in the office are just wonderful and knowledgeable.

Customer Service is outstanding here and the property is clean and well taken care of.

awesome storage facility! Very clean, and a excellent staff!

Very friendly and helpful. Almost like family.

The staff is so helpful. The facilities are clean and safe. I have used several storage facilities in this area and Stowaway outshines them all!

Great customer service, and great experience overall. I Would highly recommend them!

Friendly and clean atmosphere!

great service free truck

Great service will be recommending to my friends

They have great customer service and clean facilities

great storage place. love the fact that they have climate controlled storage

excellent service

angel and Lisa were a big help!! place very clean

lisa was extremely nice and helped a lot

always professional no mater the time I came in they keep a well maner

This storage facility is awesome. They help out with so much whether you're moving in or moving out. They have the best faculty staff to help you along the way. Thank you guys!

Lisa & Angel are the friendliest people to rent storage units from. Nice, clean and safe! Love it! I recommend this place to everyone.

Clean nice ,great customer service, free truck a big saving

I highly recommend this place! The facility is clean and the staff is very friendly and accommodating and the free truck was a big blessing!!

Breyanna Irby Unit #E90 I am writing my review from the store. This storage facility is great. I chose this facility because of the friendly staff and cleanliness! I needed to store my belongings over the summer for summer break from college. I will definitely be coming back while I am at GRU. Until I graduate! Great place I would recommend to anyone!

friendly and very clean friendly and very clean. safe place, like the Free Truck save me money

I don't leave a lot of reviews,but I must leave one for these people. My girlfriend and I we're looking for a storage facility to store a few things. We met with a lady there name Miss Angel. She was very courteous and very knowledgeable about storage. She went above and beyond to help us. Best customer service and great rates. I'll recomend and use Stowaway from here on out!