All of our properties remain accessible, as we understand the needs of our communities and the essential service we provide to local consumers and businesses. We are closely monitoring City, State and Federal guidelines and will adjust our business operations as directed by government agencies and other trusted sources, including the Centers for Disease Control (CDC) and the World Health Organization (WHO).
Office hours may vary by property. We are doing our best to maintain current office and access hours while balancing the safety of our team members. Please contact your specific store to check its office and access hours.
Per state and federal regulations, customers are required to wear masks while inside our offices.
Things You Can Do Contact-Free
- Reserve and rent units without visiting the property. Reserve online or call your local facility.
- Access your account and pay your bill through our online payment portal.
- Call Customer Service at 877-640-8133, or reach out to us on Facebook or Twitter—our team is happy to assist.
While our team members will be completing normal business activities, we have instructed staff to practice social distancing. As a result of social distancing, we will be limiting in-person visits to our storage offices for many locations.
We maintain a minimum distance of 6 feet between employees and/or customers.
There will be instances where you will be asked to communicate and complete your transactions by working with our team members via phone, talking through windows or doors, etc. We will be as flexible as possible to satisfy all our customer’s needs and protect our team members during these very unusual times. Thank you in advance for your patience and cooperation.
There is no higher priority to the SecurCare Self Storage team than the safety of our customers and employees.
Health and Safety at SecurCare Facilities
SecurCare takes hygiene and safety very seriously. Our team members are continuing to take advised precautions for transmission and spread of the virus, including hand-washing protocols and enhanced cleaning in high-traffic areas. We will continue to inform our team members of new methods or practices that will keep work environments as safe and as clean as possible.
Thank you for being our customer and placing your trust in us for your storage needs. We will continue to monitor this developing situation and communicate any relevant updates.